Mental Health

    Behavioral Health Clinic (Army): Soldier Centered Medical Home (JBER-R)

    Location: 786 D St JBER 99505

    Phone: (907) 384-0405

    Services provided: Behavioral Health services for active-duty Soldiers with issues such as post-traumatic stress disorder, anxiety, depression, anger, stress, interpersonal relationship issues, and marriage issues.

    · Individual therapy
    · Marital counseling
    · Active Duty Anger management group
    · Active Duty Sleep Management

    The Joint Base chapel’s mission is to deliver comprehensive, innovative spiritual care and develop spiritually fit combat-ready warriors and families in support of global operations.  The Chapel is dedicated to providing world class ministry to our service members and their families and strives to meet the needs of all service members by providing worship services, baptisms, weddings, retreats, religious education, memorial services, unit engagement, and service member care events. If we cannot provide for your religious needs, we stand ready to help you find an off-installation community or group that can. For more information about religious services and programs, call (907) 552-5762 or e-mail 673abw.hc.1@us.af.mil.

    The Chaplain Corps is the only helping agency with 100% absolute confidentiality.  All counseling sessions are considered privileged communication and Chaplain Corps members cannot release the details of any conversation without your written permission.  No exceptions.

    Chaplains provide pastoral counseling for a wide variety of issues, such as quality of life matters, financial problems, sexual harassment, discrimination, stress, post-combat stress, marital problems, conflict resolution, grief, substance abuse, depression, and suicidal thoughts.  Crisis pastoral counseling services are available 24/7. To set up a counseling appointment during duty hours, please call (907) 552-5762. Walk-in appointments are also available. After duty hours (1630-0730) please call the Command Post (907) 552-3000 and ask to be connected to the duty chaplain.

    Chapel Facilities:

    JBER Religious Operations Center (JROC)
    (Primary Offices)
    Bldg 4984 Zuckert Ave
    JBER-Elmendorf (behind the hospital)

    Arctic Warrior Chapel
    Bldg 3 Headquarters Loop
    JBER-Richardson

    Midnight Sun Chapel
    Bldg 7137 Fighter Dr
    JBER-Elmendorf

    Heritage Chapel
    Bldg 9431 Luke Ave
    JBER-Elmendorf

    Chaplain Family Life Center (CFLC)
    (Army Family Life Chaplain)
    Bldg 714 First St (old bank)
    JBER-Richardson

    Facebook Page: https://www.facebook.com/JBERChaplain

    Integrated Primary Prevention Workforce

    Location: 8517 20th Street, Rms 107 & 108

    Phone:(907) 552-3764
    The Integrated Primary Prevention Workforce serves as the focal point for primary prevention and resilience. It collaborates with multiple installation support and helping agencies and manages the Air Force Resilience Program. The team employs evidence-based prevention policy, practices, programs, and procedures to reduce problematic behaviors associated with interpersonal and self-directed violence. Those behaviors and issues include, but are not limited to, sexual assault, child maltreatment, workplace violence and harassment, and suicide.

    Services provided: Coordinates events, activities, and communication campaigns with stakeholders on ISDV prevention efforts
    · Manages, trains, tracks, and reports Annual Suicide Prevention and Initial Wingman Intervention Training 
    · Liaises with the 11th Airborne Division Community Readiness & Resiliency Integrator on Army prevention efforts
    · OPR for the Air Force’s Comprehensive Airman Fitness and Resilience Program
    · Manages, trains, and tracks Air Force Master Resilience Trainers and Air Force Resilience Training Assistants
    · Executes JBER Community Action Team and Community Action Board
    · Collaborates with CAT members to develop and implement an annual Comprehensive Integrated Primary Prevention plan 

    Email: 673ABW.CVB.Prevention@us.af.mil

    AF Resilience Website: https://www.resilience.af.mil
    Sexual Assault Prevention & Response: https://www.sapr.mil and https://safehelpline.org
    Suicide Prevention: https://988lifeline.org
    Domestic Violence: https://www.thehotline.org

    Mental Health Clinic (JBER Hospital)

    Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital

    Phone: (907) 580-2181

    Services Provided: Provides mental health prevention, evaluation, treatment, and consultation.
    · Individual, group, family, marital therapy
    · Cognitive Processing Group (PTSD)
    · Interpersonal Relationships Processing Group
    · Emotions Management Group
    · Stress management
    · Relaxation therapy
    · Command directed evaluations
    · Mental Health Suicide Prevention and ADAPT Immersion Brief


    Websites:
     Air Force Resilience
     Army Resilience 

    Military OneSource 

    Location: Find a provider off base in local area

    Phone: (800) 342-9647

    Services Provided:  Military OneSource is your 24/7 connection to information, answers and support to help you reach your goals, overcome challenges and thrive. As a member of our military family, you are eligible to use this Department of Defense-funded program anytime, anywhere. Turn to Military OneSource for tax services, spouse employment help, webinars and online training, relocation and deployment tools, and much more. Learn about some of the ways we serve you.

    • New to the Military
    • Moving
    • Deployment
    • Military Life
    • Specialty Consultation
    • Tax Services
    • Education
    • Relationships
    • Spouse
    • Parenting
    • Family Life
    • EFM&P
    • Language Services
    • Resilience Tools
    • Non-medical counseling
    • Travel/Recreation
    • Separation/Transition

    Website:militaryonesource.mil

    Primary Care Behavioral Health

    Location: 5955 Zeamer Avenue 99506, Warrior Operational Medicine Clinic (WOMC), 1st floor

    Phone: (907) 580-2778

    Services Provided: Primary Care Behavioral Health (formerly known as BHOP), addresses mental and behavioral health concerns through an integrated approach that involves primary care, behavioral health, and other related clinics. We offer individual appointments and one-time group sessions for attention/concentration or sleep issues (see PCBH self-care tip sheet on the right). Currently, we are only seeing active duty/active order service members who are covered under Tricare.

    · Individual, group, family, marital therapy
    ·Family or Relationship Problems
    ·Stress and Relaxation
    ·Depression/Sadness
    ·Grief / Bereavement
    ·Anxiety / Panic
    ·Anger Problems
    ·Postpartum Depression
    ·Pre- & Post-Deployment Concerns
    ·Smoking Cessation
    ·Weight Management
    ·Caregiver Stress
    ·Alcohol & Substance Use / Abuse
    ·ADHD/Attention & Concentration issues
    ·Parenting
    ·Chronic Pain Management
    ·Sleep Difficulties
    ·PTSD/Trauma
    ·Disordered Eating
    ·Medical Conditions (e.g., diabetes, headaches, IBS, etc.)

    Websites:
     Air Force Resilience
     Army Resilience 

    Phone:(907) 551-7189
    Email: 673ABW.CVB.TFTN@us.af.mil
    Services Provided:
    * Embedded religious support teams
    * Embedded mental health teams
    * Squadron-embedded mental health providers
    True North is designed to enhance existing Air Force and Space Force programs focused on resilience and well-being. The four overarching goals are to:
    * Optimize Airmen and Guardian performance;
    * Increase resilience of Airmen, Guardians, and their families;
    * Decrease negative and violent outcomes; and
    * Normalize health-seeking behaviors as a strength
    We are an interconnected group of cross-functional teams comprised of exceptionally skilled and educated administrative personnel, as well as licensed and extensively experienced embedded helping agents specifically positioned to cater to you and your loved ones. Our services span throughout JBER, encompassing numerous groups and squadrons, and are delivered through the administrative staff, embedded religious support teams, and embedded mental health teams.

    Sexual Harassment/Assault

    DOD Safe Helpline 

    Location: Telephone helpline and website

    Phone: (877) 995-5247 or text 55-247 (inside the U.S.) or (202) 470-5546 (outside the U.S.)

    Services Provided: When you don't know what to do or who to talk to, contact Safe Helpline for confidential sexual assault support...24/7, worldwide access to trained professionals.

    · Speaks to survivors of sexual assault
    · Provides sexual assault crisis support
    · Provides resources for adult service members of the DOD community
    · Website available at Safe Helpline

    Sexual Assault Prevention and Response Office (SAPRO) Air Force
     

    Location: 7153 Fighter Drive (Matanuska Hall Basement) on JBER-E

    Phone: (907) 551-2020, (907) 551-2033, (907) 551-2035

    Crisis Line: (907) 384-7272

    Services Provided: Prevent and respond to sexual assault through a balance of focused education, compassionate advocacy, and justice in order to promote respect and dignity throughout the Air Force.

    · Services offered for Air Force active duty, their dependents (18 and older), and AF Civilian employees
    · Confidential support for victims of non-intimate partner sexual abuse and sexual assault

    · The SAPR office assists commanders with meeting Sexual Assault Prevention training requirements.

    Sexual Harassment/Assault Response & Prevention (SHARP) Army

    Location: Building 600, 2nd Floor, JBER-R

    Phone: (907) 384-1945 (Program Manager) or (907) 384-7272 (24/7 SHARP Hotline)

    Services Provided: SHARP Mission "The Sexual Harassment/Assault Response & Prevention (SHARP) program reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive policy that focuses on: education, prevention, thorough investigation, appropriate action, and follow-up. Army policy promotes sensitive care for victims of sexual assault and accountability for those who commit these crimes. Sexual Assault Prevention...Begins With You!"

    · Services available to all Army Soldiers, their families, and DA Civilians

    · Provides training to all Soldiers, DA Civilians, Sexual Assault Response Coordinators (SARCs), Victim Advocates (VAs), and stakeholders

    Website available at https://www.armyresilience.army.mil/sharp/index.html

    Special Victims’ Counsel (USAF)

    JBER-E Location: 7153 Fighter Drive, JBER Lodging basement level (next to SAPR Office)
    Phone: (907) 552-5852 (best way to contact!) 

    Services provided: We now provide legal services to victims of Sexual Assault, Domestic Violence, as well as victims of all Interpersonal Violence (crimes involving one person against another, ex. stalking, date violence, family violence, workplace violence).

    · Provide confidential legal advice

    · Protect your rights and privacy interests

    · Advocate your voice & choice

    · Advise you on the investigation and prosecution process

    · Represent you in interviews, hearings, and military trials

    Substance Abuse

    Alcohol Drug Abuse Prevention and Treatment (ADAPT) - Air Force

    Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital
    Phone: (907) 580-2181

    Services Provided: "Provides alcohol and substance abuse prevention, evaluation, treatment, and consultation."

    · Prevention

    · Assessment
    · Treatment services for potential alcohol-related issues
    · Psycho-educational classes
    · Commander consultation

    Army Substance Abuse Program (ASAP) - Prevention

    Location: Building 1108, Fawn Street,  (Behind NCO Academy) JBER- R

    Phone: (907) 384-1412, (907) 384-1417, (907) 384-7369, (907) 384-0863

    FaceBookwww.Facebook.com/JBERASAP

    Services Provided: Administer the Army Biochemical Testing Program in accordance with AR 600-85. Provides alcohol and drug prevention education through Unit Prevention Leader training (UPL), military and civilian education classes, awareness events and intense remedial education (Prime for Life).  Provides certified Employee Assistance Program Coordinator.  

    Risk Reduction Program. The RRP provides an efficient way for Army Commanders to identify and address high risk behaviors such as (substance abuse, suicides, family abuse, AWOL, crimes against property, crimes against persons, DUIs, accidents class C & D, and financial indebtedness). The RRP tracks monthly, quarterly, and annual trends by command then reports those trends to Commanders along with assisting them in optimizing local existing resources to mitigate adverse behavior by their Soldiers and/or family members.

    Drug Demand Reduction Program - Air Force
     

    Location: 10437 Kuter Avenue, 2nd Floor Post Office Building (Room 223 for civilians & Room 226 for military)

    Phone: (907) 552-0023

    COVID 19 MITIGATION PROTOCOLS: 

    Location:  8124 Doolittle Ave, Room 130 

    Civilian and Military hours are Mon/Wed/Fri from 8 a.m. to noon and 1:30 to 3:30 p.m.

    Tue/Thur from 7 a.m. to 1 p.m. (no afternoon testing on Tue and Thur) 

    Civilian Pre Employment:  10437 Kuter Ave, Room 223 on Tue and Thur from 8 a.m. to noon. (by appointment only)

    Phone  (907) 552-2542

    Services Provided: Administer, coordinate, monitor, implement, and execute the military and civilian drug testing programs IAW AFM 44-197 and AFM 44-198.

    The DDRP goal is to enhance mission readiness and foster a drug free environment through
    · Education
    · Prevention
    · Deterrence
    · Community Outreach
    · Drug Testing (Military and Civilian)
    · Commander/First Sergeant and Supervisor Consultation

    Employee Assistance Program - ASAP Prevention

    Location: Building 1108, Fawn Street, (Behind NCO Academy)  Room 5B, on JBER- R

    Phone: (907) 384-0863 (in person services on JBER)
    Available 24/7 at (866) 580-9078 or www.afpc.af.mil/eap

    EAP services are provided to:
    DOD civilians, their family members (over 18), military dependents (over 18), and retirees and their family members (over 18).

    Problems addressed by the EAP:
    Alcohol and drug abuse (about 40% of clients), health related problems, marital, emotional, behavioral, financial, and other personal problems.

    It is highly encouraged for the client to self-refer.  Self-referred clients tend to recognize there is a problem and are proactive in their own treatment/problem solving (about 60% are self-referrals).  The rest of the clients are referred by supervisors, family members, unions, etc.

    EAP provides: (No cost) confidential problem identification and assessment services for up to four visits. Includes: constructive confrontation, motivation and short-term intervention to address problems affecting work. Makes referrals for appropriate diagnosis, treatment, and assistance. Provides linkage between workplace and community resources, and case monitoring and follow-up for clients.

    The EAP is a resource for the work environment. EAP is designed to assist both the supervisor and the employee with enhancing the work environment, employee performance and the employee’s wellbeing.  Provides briefings concerning current drug and alcohol trends, team building, resources in the community, etc.

    For the Employee:
    The EAP is bound by confidentiality, clients can talk about issues they are having at work, home, with their spouse or co-worker, and receive unbiased, informed advise or linkage to resources.  Some EAP clients are going through a crisis and want to be able to vent their issues without being referred to outside resources.  Note: The only time that a conversation is not confidential is if it is revealed that harm will occur to yourself, others, children or to national security.

    For the Supervisor:
    The EAP provides expert consultation and training provided to organizational leadership (e.g. management, supervisors, and union stewards) regarding their options when dealing with problematic or troubled employees. The use of a EAP has been shown to enhance the work environment and improve employee performance.

    Supervisors are encouraged to make EAP referrals when the problematic behavior begins and can be addressed with minimum disruption to the work environment and before the problem escalates (about 20% of clients are supervisor referrals).

    Substance Use Disorder Clinical Care (SUDCC) - Army MEDCOM

    Location:  786 D St, JBER 99505

    Phone: (907) 384-0405

    Service ProvidedProvides alcohol and substance abuse evaluation, treatment, and consultation.

    · Assessment
    · Treatment services for alcohol and substance related issues
    · Psycho educational individual treatment and groups
    · Commander consultation

    Physical Health

    Medical Appointment Line (AD Army Only): Soldier Centered Medical Home (JBER-R)


    Location: 786 D St, JBER 99505

    Phone: (907) 384-0600 

    See also TRICARE

    Mild Traumatic Brain Injury Clinic (JBER Hospital) 

    Location: 5955 Zeamer Avenue 99506 Lynx Wing 1st floor, next to Moose Entrance to hospital

    Phone: (907) 580-0014

    Services Provided: "At the JBER mTBI clinic the patient is our mission. Our patients' physical, psychological, occupational, and social well-being is our highest priority. Traditional medical therapies such as: medication management, occupational therapy, speech therapy, and psychotherapy are complimented with acupuncture, restorative yoga, massage chairs, and educational consultation for a holistic approach."
     
    · No referral needed to make an appointment in the mTBI clinic
    · Specialize in concussions and head injuries
    · Speech-Language Pathologist
    · Occupational Therapist and Certified Occupational Therapy Assistant
    · Nurse Case Managers
    · Acupuncture

    Classes (referral required/must be current patient in mTBI)
    · Yoga
    · Concussion Class
    · Concussion education classes for spouses/partners of family members who have or had a concussion (no referral required)

    Nutritional Medicine 

    Location: 5955 Zeamer Ave (JBER Hospital/lower level/Wolf's Den)

    Phone: (907) 580-4310

    Services Provided: Classes and one-on-one appointments for a variety of wellness topics including: adverse reactions to food, cancer, cardiovascular disease, COPD, cystic fibrosis, diabetes, diet-drug nutrient interactions, eating disorders/feeding problems, fitness nutrition, gastrointestinal disease, HIV/AIDS, lifecycle nutrition, liver disease, malnutrition, modified consistency, nutrition support, renal disease, substance abuse, supplements, transplant diets, and weight management.

    InBody composition analysis appointments are available upon request. NOTE: Referrals are not required to be seen in the Nutritional Medicine clinic.

    TriCare Office (JBER Hospital)

    Location: 5955 Zeamer Avenue, Room D105, JBER AK 99506

    Phone: (907) 580-6400

    Services Provided:
    · Advice on filling out claim forms and available civilian medical care
    · Care authorization
    · Non-availability statements

    Health Promotion
     

    Location: 9497 20th Street on JBER-E (inside the Human Performance Center)

    Phone: 907-552-5029/5006

    Services provided: "The staff encourages healthy lifestyle practices and aims to provide quality, comprehensive, outcome-based Health Promotion Services. The mission of Health Promotion is to optimize the health status of service members to positively influence mission readiness and force protection through knowledge, awareness and self-efficacy."

    Health Promotion offers classes on a variety of wellness topics including nutrition, sleep optimization, tobacco cessation and physical activity. InBody body composition analysis appointments are available upon request.

    Family Resources

    Location: CDCs are located on JBER-E and JBER-R

    Phone: Enrollment through Central Registration (907) 384-7483

    Services Provided

    · Full time and part day care
    · Enrichment Programs
    · Resource and Referral Program through Central Registration
    · Give Parents a Break-after hours and weekend care through referrals
    · Child Care Program for Volunteers at Family Child Care Homes
    · Special needs training
    · Family Child Care in Home (907) 552-4664

    The Joint Base chapel’s mission is to deliver comprehensive, innovative spiritual care and develop spiritually fit combat-ready warriors and families in support of global operations.  The Chapel is dedicated to providing world class ministry to our service members and their families and strives to meet the needs of all service members by providing worship services, baptisms, weddings, retreats, religious education, memorial services, unit engagement, and service member care events. If we cannot provide for your religious needs, we stand ready to help you find an off-installation community or group that can. For more information about religious services and programs, call (907) 552-5762 or e-mail 673abw.hc.1@us.af.mil.

    The Chaplain Corps is the only helping agency with 100% absolute confidentiality.  All counseling sessions are considered privileged communication and Chaplain Corps members cannot release the details of any conversation without your written permission.  No exceptions.

    Chaplains provide pastoral counseling for a wide variety of issues, such as quality of life matters, financial problems, sexual harassment, discrimination, stress, post-combat stress, marital problems, conflict resolution, grief, substance abuse, depression, and suicidal thoughts.  Crisis pastoral counseling services are available 24/7. To set up a counseling appointment during duty hours, please call (907) 552-5762. Walk-in appointments are also available. After duty hours (1630-0730) please call the Command Post (907) 552-3000 and ask to be connected to the duty chaplain.

    Chapel Facilities:

    JBER Religious Operations Center (JROC)
    (Primary Offices)
    Bldg 4984 Zuckert Ave
    JBER-Elmendorf (behind the hospital)

    Arctic Warrior Chapel
    Bldg 3 Headquarters Loop
    JBER-Richardson

    Midnight Sun Chapel
    Bldg 7137 Fighter Dr
    JBER-Elmendorf

    Heritage Chapel
    Bldg 9431 Luke Ave
    JBER-Elmendorf

    Chaplain Family Life Center (CFLC)
    (Army Family Life Chaplain)
    Bldg 714 First St (old bank)
    JBER-Richardson

    Facebook Page: https://www.facebook.com/JBERChaplain

    Location: Telephone helpline and website

    Phone: (877) 995-5247 or text 55-247 (inside the U.S.) or (202) 470-5546 (outside the U.S.)

    Services Provided: When you don't know what to do or who to talk to, contact Safe Helpline for confidential sexual assault support...24/7, worldwide access to trained professionals.

    · Speaks to survivors of sexual assault
    · Provides sexual assault crisis support
    · Provides resources for adult service members of the DOD community
    · Website available at Safe Helpline

    Locations: 
    Kennecott on JBER-E, phone: (907) 552-2266
    Two Rivers on JBER-R, phone (907) 384-1508

    Services Provided:
    · After school programs to include:
    · Boys and Girls Clubs of America
    · Outdoor adventures
    · 4-H program
    · Sports
    · Recreational opportunities
    · Instructional opportunities

    Services Provided: Appropriate services and support for families with special needs

    Air Force
    Location
    : 600 Richardson Drive, Ste A-133, JBER AK 99505
    Phone: (907) 552-8840 (Advocacy, Family Support Coordinator)

    Army
    Location
    : 600 Richardson Drive, Ste A-131, JBER AK 99505
    Phone: (907) 384-0225 (Advocacy, Program Coordinator/Manager)

    · Assistance in navigating resources on base and the Anchorage community (information and referrals)

    . Resource Directory
    · Recreation opportunities for EFMP members
    · Lending library of materials for disabilities and special needs
    · Parent support groups and educational workshops

    . Special medical or educational support

    · Non-clinical case management

    EFMP-Medical (Air Force)

    Location: 5955 Zeamer Avenue JBER AK 99506 (Next to the AAFES Express in the Hospital-RM 1G-107)
    Phone: (907) 580-4609

    EFMP-Medical (Army)

    Location:786 D Street JBER AK 99506 (Troop Medical Clinic)
    Phone: (907) 384-0605 or 8080

    Assist with EFMP/compassionate reassignment
    · Medical Clearance in support of command sponsorship
    · Assist with family member travel clearances

    · Relocation information for routine PCS

    Location: Arctic Oasis, 9497 20th Street, 1st floor inside the Human Performance Center

    Phone: (907) 343-4430

    Services Provided: Nutrition counseling and program referrals to pregnant, postpartum, breastfeeding women, infants and children up to 5 years of age.

    · Vouchers for nutritional foods
    · Breastfeeding help and loaner breast pumps
    · This program is income dependent and most enlisted qualify (depending on family size). BAH and COLA are not factors in the calculation.

    Location: 600 Richardson Drive, A118
    Army Community Service
    Phone: (907) 384-0272

    Services Provided:

    Support Coordinators. The loss of a loved one often results in tremendous grief, which can be overwhelming. SOS Coordinator is your link to finding the resources and answers that will work best for you. Your local Support Coordinator is available to meet with you as you journey through this difficult transition by providing direct services as well as information, referrals, and recommendations. They can also connect you with support groups, spiritual resources, and bereavement and financial counselors. Your SOS Coordinator can also help you request and obtain copies of documents, navigate local, state, and federal agencies, and direct you to additional Survivor resources.

    Financial Counselors. In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues, and basic budgeting. Our Financial Counselors are committed to helping you create financial security. They also help ensure you get the information you need to make sound financial decisions.

    Website:  https://www.facebook.com/SOSALASKA/ 

    https://www.armymwr.com/programs-and-services/personal-assistance/survivor-outreach

    Locations: 
     
    Ketchikan on JBER-E, phone (907) 552-5091
     Illa on JBER-R, phone (907) 384-1068

    Services Provided:

    • Before and after school programs and summer camps which provide:
    • Boys and Girls Clubs of America
    • Outdoor Adventures
    • 4-H program
    • Sports
    • Recreational Opportunities
    • Instructional Opportunities

    Locations:
    Military Family Support Center (in 8517 20th Street, JBER-E)
    OR
    Army Community Service, 600 Richardson Drive (JBER-R)

    Office Phone:  (907) 384-1534

    Services Provided: "Non-medical short-term, situational problem solving counseling to both service members and their families."
    Provides psycho education on impacts of:

    • Stress
    • Deployments
    • Family reunions
    • Military life
    • MFLC services augment existing military support services
    • Flexible service delivery
    • Outreach
    • On-demand
    • Individual, couples, family therapy, and groups
    • Presentations available upon request
    • MFLCs are placed in CDCs, schools, youth programs/teen centers


    MFLC brochure

    Military & Family Readiness Centers


    JBER-E
    Location: 8517 20th Street, JBER-E AK 99506
    Phone: (907) 552-4943

    JBER-R (ACS)
    Location: 600 Richardson Drive, A139
    Phone: (907) 384-1517

    Services Provided:
    Serving members of the Armed Forces and their family members with Relocation/Sponsorship Training, Employment/Volunteer, Exceptional Family Member Programs (EFMP), Financial Readiness, Mobilization/Deployment/Readiness, Personal & Family Life, Family Readiness Groups, Key Spouse, AF Casualty/Survivor Benefits.

    Website: www.jber.jb.mil/Services-Resources/MilitaryFamilyReadiness.aspx

    Family Advocacy Program

    Locations: Three locations depending on need
    · 5955 Zeamer Avenue (hospital), Lynx Wing 2nd floor next to Moose Entrance
    (All appointments for the New Parent Support Program, Domestic Abuse Victims Advocates, and Treatment Managers) 
    · JBER-R Bldg 600 in Army Community Services (ACS), rooms A125 and A127
    (Outreach and Prevention)
    · JBER-E Bldg 8517 (People Center), rooms 111A and 120
    (Outreach and Prevention)

    Office Hours:  Open 0730-1630 M-F for information, referrals, and appointments

    Phone: (907) 580-5858

    Services Provided:
    Marital Therapy, Prevention Workshops, Home Visitation, Community Outreach, Safety Planning & Treatment, Crisis Response

    Prevention Support:
    Voluntary, brief marital therapy to support family wellness (live in person), Couples Communication workshops (live in person), Anger Management workshops (virtual); Parenting workshops (virtual); DADS 101 (live in person)
    New Parent Support Program: home visiting nurses that help enhance positive parenting and family wellness for active duty members and their families with children from the prenatal stage until age three

    Community Support:
    Information & referrals for JBER units/squadrons on healthy relationships, new parents, anger/stress support, Key Spouse/SFRG personalized support, event collaborations, and training that promotes healthy families and mission readiness training for all first sergeants and commanders

    Safety Planning & Treatment:
    Families experiencing family maltreatment receive safety planning, therapeutic treatment, and other support services in order to return to mission readiness

    Crisis Response:
    Domestic Abuse Victim Advocate (DAVA): 24/7 on call 907 947-0888; assist victims of domestic violence with safety planning, information/referral, crisis counseling, and support SEE ALSO DOMESTIC ABUSE VICTIM ADVOCATE SECTION

    Family Advocacy Program pamphlet
    New Parent Support Program pamphlet

    Location: 5955 Zeamer Avenue (hospital), Lynx Wing 2nd floor next to Moose Entrance

    Main Phone: (907) 580-5858

    24/7 On Call Response to victims: (907) 947-0888

    Services Provided: 
    Voluntary, needs based, immediate, and ongoing services to victims of domestic violence

    24/7 Support:
    Assist victims of domestic violence through individualized safety planning development, military and or civilian protection orders, restricted and unrestricted reporting options, information/referral, crisis counseling, accompaniment to appointments to court proceedings when requested, and can serve as a liaison for the victim with commands and community agencies.

    Domestic Violence Victim Advocate pamphlet

    Location: 4943 Zeamer Ave JBER AK 99506  

    Phone: (907) 222-1673

    Services provided: Fisher House of Alaska provides a no cost ‘home away from home’ for families traveling to support active duty, national guard/reserve, retirees and veterans receiving medical care in the Anchorage community. 
    · 28 guest rooms available nightly
    · Food, toiletries, and other necessary amenities provided at no cost
    · Volunteer opportunities

    Like and follow us on Facebook at Fisher House of Alaska

    Website: www.akfisherhouse.org

    Club Beyond - Military Community Youth Ministries

    Location: Midnight Sun Chapel (Bldg 7137 Fighter Drive, JBER-Elmendorf)

    Website: http://www.clubbeyond.org

    Facebook: https://www.facebook.com/groups/JBERClubBeyond/

    Services Provided: Club Beyond at JBER is a community-focused, ecumenical Christian ministry designed for military teens. Staff and adult volunteer leaders offer teens a place to belong where they can explore issues of life and faith in a safe, fun and exciting atmosphere. Middle and high school students are invited to participate in weekly Clubs, Bible studies, special events, trips, service projects and leadership/volunteer opportunities.

    As a non-federal entity, Club Beyond works in cooperation with commands and chapels through an MOU/IAA with the 673d Air Base Wing. Club Beyond is a recognized Non-Federal Entity. It is not part of the Department of Defense or any of its components and has no governmental status.

    Club Beyond is staffed in partnership with Young Life.

    Meeting Times:

    High School – Tuesdays at 7 p.m.

    Middle school – Thursdays at 7 p.m.

    Community Resources

    Location: 9497 20th St. JBER AK 99506
    Phone: (907) 552-8529

    Services provided: The Arctic Oasis Community Center provides a meeting place for a host of activities.

    · Fitness Equipment available in tandem with child play area
    · Young Adult Center for teens ages 13-18
    · Indoor skate park
    · Full swing golf course
    · 24 foot rock climbing wall
    · Many Classes also offered: martial arts, music, dance, Zumba
    · Website available at Arctic Oasis

    Location: 10449 Luke Ave  

    Phone: (907) 552-9622

    Services provided: Enhances the lives of military members and their families in spirit, mind, and body through programs relevant to the unique challenges of military life.

    · Children’s Waiting Room
    · Food Pantries
    · Y on Wheels Shuttle
    · ASYMCA Bargain Shops
    · Family Strengthening Programs and Events
    · Combat Fishing Tournament
    · Salute to the Military
    · Kid Comfort
    · Guardian Angel Program  (emergency financial assistance program)
    · Holiday Morale Support
    · Airport Military Courtesy Lounges
    · Website available at: www.asymca.org/alaska

    Location: Building 1108, Fawn Street, (Behind NCO Academy)  Room 5B, on JBER- R

    Phone: (907) 384-0863 (in person services on JBER)
    Available 24/7 at (866) 580-9078 or www.afpc.af.mil/eap

    EAP services are provided to:
    DOD civilians, their family members (over 18), military dependents (over 18), and retirees and their family members (over 18).

    Problems addressed by the EAP:
    Alcohol and drug abuse (about 40% of clients), health related problems, marital, emotional, behavioral, financial, and other personal problems.

    It is highly encouraged for the client to self-refer.  Self-referred clients tend to recognize there is a problem and are proactive in their own treatment/problem solving (about 60% are self-referrals).  The rest of the clients are referred by supervisors, family members, unions, etc.

    EAP provides: (No cost) confidential problem identification and assessment services for up to four visits. Includes: constructive confrontation, motivation and short-term intervention to address problems affecting work. Makes referrals for appropriate diagnosis, treatment, and assistance. Provides linkage between workplace and community resources, and case monitoring and follow-up for clients.

    The EAP is a resource for the work environment. EAP is designed to assist both the supervisor and the employee with enhancing the work environment, employee performance and the employee’s wellbeing.  Provides briefings concerning current drug and alcohol trends, team building, resources in the community, etc.

    For the Employee:
    The EAP is bound by confidentiality, clients can talk about issues they are having at work, home, with their spouse or co-worker, and receive unbiased, informed advise or linkage to resources.  Some EAP clients are going through a crisis and want to be able to vent their issues without being referred to outside resources.  Note: The only time that a conversation is not confidential is if it is revealed that harm will occur to yourself, others, children or to national security.

    For the Supervisor:
    The EAP provides expert consultation and training provided to organizational leadership (e.g. management, supervisors, and union stewards) regarding their options when dealing with problematic or troubled employees. The use of a EAP has been shown to enhance the work environment and improve employee performance.

    Supervisors are encouraged to make EAP referrals when the problematic behavior begins and can be addressed with minimum disruption to the work environment and before the problem escalates (about 20% of clients are supervisor referrals).

    JBER-E Location: 10480 Sijan Ave, Ste 123a  or Bldg 600, Room B-63
    JBER-R Location: Bldg 600, Room B-63
    Phone: (907) 552-2115 or 24-hour mobile number (907) 691-6263

    Services Provided:  The JBER EO Office provides outreach, training and assistance through DoD Civilian Equal Employment Opportunity complaint processing, Air Force Active Duty (their dependents and retired military) Military Equal Opportunity complaint processing, reasonable accommodation requests (Department of Army Civilians Only), Defense Equal Opportunity Climate Surveys (DEOCS) and other related services.

    Military members may contact the JBER EO Office if they feel that they have been unlawfully discriminated against on the basis of Race, Color, Religion, National Origin, Gender (including Sexual Harassment), and Sexual Orientation

    Civilian employees may contact the JBER EO Office if they feel that have been unlawfully discriminated against on the basis of Race, Sex (including sexual harassment, pregnancy, gender identity, and sexual orientation), Color, National Origin, Age (40 or older), Religion, Disability, Genetic Information or Reprisal (For previous EEO activity).

     Website www.jber.jb.mil/Services-Resources/Equal-Opportunity

    Location: 5955 Zeamer Avenue JBER 99506 (Local Office) Room number 2B-107

    Phone: For emergency communications (877) 272-7337. In Alaska (907) 201-1890 or (907) 444-9529

    Emergency Services: When significant family emergencies occur, the Red Cross is here to help. The United States Department of Defense (DoD) relies solely on the Red Cross to obtain verified reports of family situations for service members and their commanders, enabling them to make timely decisions about emergency leave. The Red Cross also helps identify and provides information and referrals to resources that may be of aid in response to a family’s emergency needs. Our Hero Care Center never sleeps, to access this 24/7 assistance, please call 1-877-272-7337.

    Military and VA Treatment Facilities:  Red Cross volunteers and staff provide support within military and VA treatment facilities through a variety of programs including animal visitation therapy, morale-building activities, and supplying comfort items that aid in providing relief to military service members, families, and veterans.

    Building Stronger Military Families and Communities:  The Red Cross works to reinforce military families’ aptitudes to thrive given the unique demands of a military lifestyle. This is achieved through preparedness briefings; certified mental health care provider led self-care and family strengthening workshops; career-skills training programs; International Humanitarian Law programs and events; and volunteer opportunities to network and gain new skills.

    For more information about our programs, services, and volunteer opportunities please contact us or visit https://www.redcross.org/local/alaska.html https://www.redcross.org/local/alaska.html

    Location: Bldg 9497 (Arctic Oasis) JBER AK 99506

    Phone: (907) 691-4094

    The UNITE Program intends to empower Air Force unit commanders to plan unit cohesion activities to strengthen the squadron. 

    Unite events focus on units rather than individuals with an emphasis on team building. Events are open to all Airmen: active duty, APF, NAF, and assigned reserve units. It is up to the unit to determine what type of event will most benefit their squadron. Events can be conducted on or off the installation.

    CY22 - $15.50 for resiliency/team building event, $5 toward food for event.

    JBER UNITE website:  https://jberlife.com/unite

    Location: Warrior Zone, Bldg 655, JBER-R, AK 99505.
     
    Phone: (907) 384-9023 (main desk). BOSS President: (907) 406-4405

    Services Provided: "Better Opportunities for Single Service Members"
    The BOSS Program serves as the voice of single Soldiers/Service Members.  Our mission is to enhance quality of life and morale, increase retention, sustain readiness and support and maintain the all-volunteer force.

    Follow your JBER BOSS Team on Social Media

    Facebook: @JBER.BOSS.AK

    Instagram: @JBERBOSS

    Twitter: @JBER_BOSS

    Location: 7076 Chennault Ave, JBER AK 99506

    Phone: (907) 552-7963

    Services provided: The USO Alaska strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Today's USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission.

    USO Alaska provides a home away from home for our military members and their families.

    · Free homemade dinners every Tuesday at the USO Center
    · Free Holiday meals, activities and cheer
    · 4 computers with CAC access and printer capabilities
    · Gaming stations
    · Volunteer opportunities, crafting, painting, game board days, cooking classes, movie nights and TV viewing (sports)
    · Corn Hole, lawn chairs and grilling (summer)
    · Free WI-FI, rest and relaxation

    USO Alaska 24-hour gym (available to all military members and their families)

    Location: 8001 Craw Ave, JBER AK 99506

    Phone: (907) 552-7963

    · Free protein bars at the USO Center
    · Free Wi-fi

    USO Alaska, Center Operations and Program Manager, (907) 406-1264

    The USO strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Visit https://alaska.uso.org.

    Location: Bldg 655, JBER, AK 99505

    Phone: (907) 384-9006

    Activities provided: Corn Hole, pool, darts, air hockey, Foosball, table tennis, television and DVD viewing areas, electronic gaming with: PS-3, WII, X-Box 1 and X-Box 360 Live gaming tournaments, new release games and DVDs, CD and DVD repair, miniature golf is in house only.

    Warrior Zone Lounge, formerly the "Arctic Chill/907 Sports Bar" is now part of the Warrior Zone the lounge may be reserved but does not offer exclusivity, reservations required in order the have the area staffed for beer, wine and food service. Beer and wine are now sold and can be consumed throughout/within building 655.

    ·Website available at Warrior Zone

    Location: 8517 20th Street, Rms 107 & 108

    Phone:(907) 552-3764
    The Integrated Primary Prevention Workforce serves as the focal point for primary prevention and resilience. It collaborates with multiple installation support and helping agencies and manages the Air Force Resilience Program. The team employs evidence-based prevention policy, practices, programs, and procedures to reduce problematic behaviors associated with interpersonal and self-directed violence. Those behaviors and issues include, but are not limited to, sexual assault, child maltreatment, workplace violence and harassment, and suicide.
    Services provided: Coordinates events, activities, and communication campaigns with stakeholders on ISDV prevention efforts
    · Manages, trains, tracks, and reports Annual Suicide Prevention and Initial Wingman Intervention Training 
    · Liaises with the 11th Airborne Division Community Readiness & Resiliency Integrator on Army prevention efforts
    · OPR for the Air Force’s Comprehensive Airman Fitness and Resilience Program
    · Manages, trains, and tracks Air Force Master Resilience Trainers and Air Force Resilience Training Assistants
    · Executes JBER Community Action Team and Community Action Board
    · Collaborates with CAT members to develop and implement an annual Comprehensive Integrated Primary Prevention plan 

    Email: 673ABW.CVB.Prevention@us.af.mil

    AF Resilience Website: https://www.resilience.af.mil
    Sexual Assault Prevention & Response: https://www.sapr.mil and https://safehelpline.org
    Suicide Prevention: https://988lifeline.org
    Domestic Violence: https://www.thehotline.org

    Phone:(907) 551-7189
    Email: 673ABW.CVB.TFTN@us.af.mil
    Services Provided:
    * Embedded religious support teams
    * Embedded mental health teams
    * Squadron-embedded mental health providers
    True North is designed to enhance existing Air Force and Space Force programs focused on resilience and well-being. The four overarching goals are to:
    * Optimize Airmen and Guardian performance;
    * Increase resilience of Airmen, Guardians, and their families;
    * Decrease negative and violent outcomes; and
    * Normalize health-seeking behaviors as a strength
    We are an interconnected group of cross-functional teams comprised of exceptionally skilled and educated administrative personnel, as well as licensed and extensively experienced embedded helping agents specifically positioned to cater to you and your loved ones. Our services span throughout JBER, encompassing numerous groups and squadrons, and are delivered through the administrative staff, embedded religious support teams, and embedded mental health teams.

    The 673 ABW/JA Joint Base Elmendorf-Richardson Legal Office provides legal assistance services to eligible beneficiaries.

    Who is eligible for assistance? 

    Active-duty service members and their dependents; retirees and their dependents, Reserve/National Guard members on Title 10 orders, and academy/contract ROTC cadets.
    Reservists and Guardsmen NOT in active status can receive the following services if they are within 90 days
    of deployment: wills, medical directives, power of attorney, Service Members Civil Relief Act, Uniformed Services Employment and Reemployment Rights Act, and notary services.


    What kind of help can I get? We can see clients for the following legal topics, including but
    not limited to:
    * Wills and estate planning
    * Consumer/financial affairs: automobiles, consumer fraud, contracts, credit protection, military sentinel, identity theft
    * Family Law: adoption, dependent support, divorce and separation, name changes, and child custody
    * Immigration: The legal office can assist eligible beneficiaries with the immigration process. Active-duty military are encouraged to seek assistance with the immigration office on base.
    * Landlord/tenant: The legal office can assist tenants. By regulation we are unable to assist landlords.
    * Personal Servicemembers Civil Relief Act 
     * Taxation (no individual filings)
    * Uniformed Services Employment and Reemployment Rights Act 


    Steps to See a Legal Assistance Attorney:
    1. Visit the Air Force Legal Assistance Web Page: https://aflegalassistance.law.af.mil/. The website has information on many common legal issues and provides worksheets you can fill out online before going in person if you need a will or power of attorney.
    2. Complete a Worksheet on the Legal Assistance Web Page. Filling out a worksheet in advance can make your office visit more efficient and productive. To schedule a will appointment, you must complete the will worksheet and provide the Legal Office your ticket number.
    3. See a Legal Assistance Attorney via appointment or walk-in (Wednesdays only at Bldg 600).
    a. Schedule an Appointment. Call: (907) 552-3048. Appointments are required for:
    * will clients (completed worksheet/ticket number required)
    * notarizing house closing documents
    * notarizing more than five POAs


    b. Walk-in Wednesdays at our JBER-Richardson Office (Bldg 600, 3rd Floor).
    Every Wednesday from 8:30 a.m. to noon and 1 to 3:30 p.m.

    Notarization and powers of attorney (POAs): Available on a walk-in basis at the locations/times listed below. As noted above, if you need more than five POAs or need closing documents notarized, an appointment is required. Both offices are closed on holidays, PACAF family days, and wing training days (third Thursday of the month).


    People Center (Monday through Friday, 9 a.m. to 3 p.m.)
    8517 20th Street, Suite 330
    JBER, AK 99506


    Bldg 600 (Wednesdays 8:30 a.m. to noon and 1 to 4:30 p.m.)
    600 Richardson Drive
    JBER, AK 99505
    (907) 384-0371

    Education and Training

    School Liaison Office

    Location: Bldg 600, Room A140

    Phone: (907) 384-7500 or (907) 384-1505

    Services provided: Assists all branches of military families with the most current information and resources to ease their transition from one duty station to the next. Please contact us before your PCS move so that we can assist in the educational transition of your K-12 students.

    Advocate for the educational needs of military children
    Ensure school personnel (principals, teachers, counselors, and staff) are aware of the unique challenges facing students whose parents are military
    Assist military families in resolving concerns with their child's general and special educational goals
    Provide information and referrals for the EFMP program
    Assist with installation and community partnerships
    Provide CYP Youth Sponsorship information as well as for the school-based Anchored4Life peer-to-peer student-led sponsorship program

    Email: 673FSS.JBER.SLO@us.af.mil

    Facebook: JBER School Liaison Program

    JBERLife Link:  https://www.jberlife.com/school-liaison-services

    Location: 4109 Bullard Avenue JBER, AK 99506

    Phone: (907) 552-3164

    Services Provided: The Education and Training Services Center assists Airmen and family members in meeting their personal and professional development goals through a variety of educational, training, and testing programs.

    · To facilitate academic achievement, the center hosts four on-installation colleges:
    · Central Texas College
    · Embry-Riddle Aeronautical University
    · University of Alaska Anchorage - Administers the CLEP and DANTES testing program through their National Test Center
    · Wayland Baptist University

    · The ET&S office also provides counseling for the following:
    · Career
    · Commissioning
    · Community College of the Air Force
    · SkillBridge

    · The ET&S serves as the hub for all military testing to include:
    · CDC
    · PME
    · DLAB/DLPT
    · WAPS
    · AFOQT
    · AFCT
    · JST Exams
    · TBAS
    · TAPAS
    · ATST
    · Manpower
    · EDPT
    · AFRAT

    Location: Building 7 Chilkoot Avenue JBER, AK 99505

    Phone: (907) 384-0970

    Services Provided: The ACES mission is to improve the combat readiness of the Total Army by planning, resourcing, and implementing educational programs and services to support the professional and personal development of quality Soldiers.

    · On installation colleges include:
    · Central Texas
    · Embry-Riddle Aeronautical University
    · University of Alaska Anchorage
    · Wayland Baptist University

    Army Education Center provides walk-in counseling for the following:
    · Career Counseling
    · Army Ignited Counseling (tuition assistance program)

    · Transition Counseling
    · College credit transcript memorandums

    · Assistance with foreign language transcripts

    · Tuition and credentialing briefings (by request)

    Army Education Center provides the following testing:

    · Army Personnel testing
    · SIFT
    · AFCT
    · DLAB
    · DLPT
    · BMST
    · MSSC
    · TABE
    · GT Predictor

    Testing is by appointment only (a 4147 is required); sister service testing available.  Call (907) 384-0961.

    Army Education Center provides:

    · Learning Resource Center and room reservations - call (907) 384-0961
    · Distributed Learning Systems - call (907) 384-0565