First, download our JBER Connect app!
Have you heard about our Pre-Arrival Orientation? This virtual workshop is perfect for those PCSing to JBER. Ask your sponsor for more information or register at https://tockify.com/jbermfrc/. Unable to attend? Call 907-552-4943 or 907-384-1517 (DSN 317-552-4943/317-384-1517) and schedule a one-on-one!
Your sponsor plays an important part in your PCS to JBER. Sponsors provide information about the base and local area to help you and your family during all stages of your move. They can describe the mission and role you will play at your gaining unit; and assist with anything from housing to in-processing
Contact your gaining unit CSS to be assigned a sponsor. If your PCS is within 30 days and you have not yet been contacted by your sponsor, please reach out to the Military and Family Readiness Center to gain support at commercial: 907-552-4943 or 907-384-1517 (DSN: 317-552-4943 or 317-384-1517).
Your sponsor plays an important part in your PCS to JBER. Sponsors provide information about the base and local area to help you and your family during all stages of your move. They can describe the mission and role you will play at your gaining unit; and assist with anything from housing to in-processing
When you receive orders to JBER:
1. Log into https://actnow.army.mil (CAC required). Within 72 hours of assignment, "Sponsorship" will appear in the left navigation panel; you'll also receive an email and an ACT message. Select "Track" from the left navigation, then click "Messages" to view your assignment notification,
2. Select "Sponsorship," then click DA FORM 5434 and create a new form. Complete it, sign digitally and submit.
If your PCS is within 30 days and you have not been contacted by your sponsor, reach out to the 11th Airborne Division Reception Line at (907) 903-4281, or contact your gaining unit’s staff duty for assistance.
The Youth Sponsorship Program helps transitioning youth feel connected to the military community before they PCS to their new home. Incoming youth, ages 5-18, are paired with youth sponsors at JBER who can answer questions in advance about the installation, schools, and the overall community which can help them feel connected before they move. For more information or to request a sponsor for your child contact the following:
For youth ages 5 to 12, contact School Age Care at 907-384-1068/907-552-5091.
For youth ages 9 to 18, contact the Youth Center 907-384-1508/907-552-2266.
To come to Alaska, you have three options:
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Fly. Book your ticket to Ted Stevens International Airport (code ANC).
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Drive. Depending on where you're coming from, there are a number of crossing points into Canada. Interstate 15 north through Montana and into Alberta is a common choice.
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Combine driving and riding the Alaska Marine Highway System (ferry). In 2025, the ferry is not doing cross-gulf sailings; if you choose to take the ferry, you will need to take it to Haines, Alaska, and drive through Canada's Yukon Territory, then cross back into Alaska and drive down from Tok on the Glenn Highway.
If you choose to drive any portion, having a hard copy of The Milepost is very useful (a hard copy, because long stretches of the Alaska Highway have no cell/data service at all). Their guide to the Alaska Highway is an excellent resource for deciding whether to drive or fly. Our virtual Pre-Arrival Orientation workshop can also help you make this decision. Ask your sponsor for more information or register at https://tockify.com/jbermfrc/. Unable to attend? Call 907-552-4943 or 907-384-1517 and schedule a one-on-one!
Barracks and Housing: E-1 through E-5 Soldiers travelling alone and without dependents will be assigned a barracks room during in-processing. If you are accompanied by your family, or E-6 through E-9, an officer or a warrant officer, make a lodging reservation by visiting https://af.dodlodging.net/propertys/JB-Elmendorf-Richardson Phone: 907-552-2454.
On-Post Housing: If you need to check availability, contact the JBER Housing Office: DSN: 317-384-3907.
Dorms and Housing: E-1 through E-3 Airmen, and E-4 with less than three years of service, traveling alone and without dependents will be assigned a dorm room during in-processing. If you are accompanied by your family, you will need to make a lodging reservation using the numbers above. All others should make a reservation by visiting https://af.dodlodging.net/propertys/JB-Elmendorf-Richardson Phone: 907-552-2454.
On-Post Housing: If you need to check availability, contact the JBER Housing Office: DSN: 317-384-3907.
The Barracks and Dorm hubs are a one-stop shop for your unaccompanied housing needs.
Dorm Hub: Schedule in/out processing, request a room for an inbound, submit work orders, and more
Dorm Hub also includes vehicle registration, notice of absence (five days or more), inspection documentation, ADL phone numbers, feedback, social media, and hazard disclosures.
Barracks Hub: Reception check-in, submit work orders, register vehicles, and more
Barracks Hub also includes notice of absence (five days or more), barracks manager phone numbers, feedback, and hazard disclosures.
Contact Information
Army Barracks Manager 673CES.CEIHD.BM@us.af.mil
Air Force Dorm Manager 673CES.CEIHD.JBER-EDormManagers@us.af.mil
If you will be moving with firearms, visit https://www.jber.jb.mil/Info/Base-Access/ and click "Registering Firearms on JBER" for the forms you'll need and where as where to email them before you arrive.
If you are driving, you will pass through Canada, which vigorously enforces its firearms importation laws even for those passing through. Border officials may search vehicles for undeclared firearms and seize any firearm and the vehicle in which they are found. Possession of an undeclared firearm may result in arrest or imprisonment. Visit the RCMP firearms site as well as their import/export laws to see if your firearm is permissible for transport and to download forms you can download, fill out, and be ready to present at the border, when you declare it. Phone 1-800-731-4000 with questions.
There are five gates to JBER. For gate hours, visit https://www.jber.jb.mil/Info/Base-Access/.
On the Glenn Highway (from Tok and Glenallen), you'll first find the Richardson Gate. This is ideal for Soldiers reporting to JBER-R. The Richardson Visitor Control Center is at the gate, and using this entrance will take you directly to the "Army side" of JBER.
Especially if you're an Airman, you may wish to continue along the Glenn Highway. The Muldoon Gate is near the JBER hospital, and just outside the gate are dining and shopping options. The Exchange is nearby.
If you're initially reporting, the Boniface Gate and Visitor Control Center is a good choice, with a direct route to the main areas of the "Air Force side."
The Government Hill Gate is from Anchorage's downtown. Continue on the Glenn Highway - which becomes the westbound Fifth Avenue - and take a right on A Street. Cross the bridge over Ship Creek and take East Loop Road up to the gate. This road (Arctic Warrior Drive, on JBER) is a main thoroughfare.
Post Road Gate has a Commercial Vehicle Inspection station as well as a POV gate, and is off Reeve Boulevard from the Glenn Highway.
When bringing your furry friend to JBER, be sure to contact lodging ahead of time to book a pet-friendly room while you are in transition.
Aurora Military Housing pet application
JBER Veterinary Treatment Facility
All pets must be registered with the Joint Base Elmendorf Richardson Vet Clinic within 30 days of moving into an Aurora Military Housing unit.
Ensure your pet is not prohibited by JBER -- pit bulls (American/English/Irish Staffordshire bull terriers), Rottweilers, Doberman Pinschers, Chows, wolf hybrids, and any mix of any of these breeds are not permitted on the installation per the Department of Defense. Exotic pets such as monkeys, snakes, etc. are also not permitted.
JBER's VTF
Kennel recommendations and contact information are available upon request from lodging staff for those who must stay off base.
If your pet needs medical attention, or routine shots, visit the JBER vet clinic or call them at (907) 384-2865.
DIRECTIONS: Enter the Richardson Gate and turn right at the first stoplight onto 6th Street. Go down until you come to a T-intersection, then turn left onto Davis Highway. We are on the left side by the brown dumpster and the Military Working Dog kennels. If you pass 5th Street, you have gone too far. Please call if you get lost.
REGISTERING: Your pets must be registered before we can schedule you an appointment. To register, you can either come in to our facility, read and sign our policy letter, and fill out our registration form; or find our policy letter and registration form on our Facebook page in the photos folder. These forms can be printed, filled out, and either scanned and emailed to us at jbervtf@gmail.com or faxed to us at 907-384-2860 along with your pets' medical history.
If you choose to visit us in person, please bring any medical history you have on your pets at this time (ex: vaccinations, medical conditions, etc.).
You DO NOT need to bring your pet(s) in to register.
SERVICES: We offer annual exams, vaccinations, microchips, health certificates and sick call examinations with diagnostic and therapeutic procedures for infectious diseases.
Surgery and dental capabilities are limited, so we recommend that you take your pet off-post for emergency care.
Canine Services
Canine Adult Annual Exam: $37.00
Puppy Visit: $37.00
Feline Services
Feline Adult Annual Exam: $37.00
Kitten Visit: $37.00
Additional Services
Health Certificates $37.00
Sick Call $37.00
Re-Check Exams $17.00
Microchip $25.00
Health Worm Test $10.00
Fecal Flotation $15.00
**Please note these are price estimates only, prices many vary depending on the needs of your pet**
HEALTH CERTIFICATES: If you are PCS/ETSing or traveling with your pet, please let us know as soon as possible so that we can ensure your travels are as smooth as possible.
Some locations require six months or more lead time to mitigate/decrease terminal location quarantine (at owner’s expense).
We have USDA-accredited veterinarians that can sign your pet’s required documents, making your move easier and less expensive.
We can answer questions about your specific PCS location and provide helpful references and resource material.
To help us facilitate your travels, please bring all original documentation, including rabies certificates, proof of vaccination and microchip, to your appointment.
The Military and Family Readiness Center/Army Community Service offers hands-on assistance with everything from resume writing and preparing for interviews to resources on local job searches and licenses. Contact us at 907-552-4943/907-384-1517 for more information.
Check out our employment workshops .
Each branch of service also provides .