Army Army Survivor Outreach Services (SOS)
Room A-118, 907-384-0272
If you’re a surviving family member of a fallen Soldier, SOS offers access to support, information, and services closest to where you live. SOS support is available as long as it is needed.

Army Casualty Assistance Center
Phone: 907-384-3811
Location:  600 Richardson Drive, Room 101, JBER-Richardson, AK 99505
Hours of Operation:  Monday - Friday 7:30 a.m. - 4:00 p.m.
https://home.army.mil/wainwright/about/garrison/alaska-casualty-assistance-center
 

Air Force
Military and Family Readiness Center
Phone: 907-552-4943
Location: 4984/4986 Zuckert Ave., JBER-Elmendorf, AK 99506
Monday through Friday, 7:30 a.m. – 4:30 p.m. Closed on family days and holidays, and the third Thursday of each month for staff training.

Air Force Families Forever
· Support for families of deceased Airmen
· Long-term bereavement care and support

Casualty Assistance/Survivor Benefit Plan
· Consultation on benefits
· Guidance to commanders

Air and Space Forces Aid Society
· Emergency financial assistance
· Interest free loans/grants
· Education support
· Community programs
· https://afas.org/

Army Emergency Relief (AER)
Room A-120, 907-384-7478
Provides grants, interest-free loans and scholarships to help relieve financial distress of Soldiers and their families.

Relocation Readiness

· Relocation support
· Loan locker
· Newcomers information and briefings
· Sponsorship training

Exceptional Family Member Program (EFMP) and Family Support

Air and Space Force EFMP Family Support: 907-552-8840

Army EFMP Family Support: 907-384-0225

· Provides support for families with special needs
· Education and training
· Activities and events - visit https://tockify.com/jbermfrc

Personal Financial Readiness

· One-on-one financial counseling
· Financial education and literacy classes
· Mandatory touchpoint training
· Free credit reports
· Dorm/barracks move-out budgeting

Volunteer Resources

· Volunteer recruitment and training

· Locating volunteer opportunities - visit https://www.facebook.com/groups/468895980554662

Transition Assistance Program
· Assists service members and their dependents when they separate or retire from the military.
· Mandatory components for separating and retiring service members.
· Suggested timeline: 24 months for retirees; 18 months for separatees.

Army Transition Assistance Program
Phone: 907-384-3501
Bldg. 600 Richardson Dr. Room B-248, JBER-Richardson, AK 99505
Monday through Friday, 7:30 a.m. to 5 p.m.

Air Force Transition Assistance Program
Phone: 907-552-4943
Location: 4984/4986 Zuckert Ave., JBER-Elmendorf, AK 99506
Monday through Friday, 7:30 a.m. – 4:30 p.m. Closed on family days, holidays and the third Thursday of each month for staff training.

Mobilization and Deployment
· Deployment and resilience training
· Individual and family assessment and assistance
· Hearts Apart events

Personal and Work Life

· Soldier and Family Readiness Group

· Commander’s Key Support Program

· Resilience training

· Heart Link spouse orientation

Military and Family Life Counselors (MFLC)
Bldg. 600 Richardson Dr., JBER-Richardson, AK 99505 Room A-119
07-384-1534

MFLCs are licensed professionals who provide situational, problem-solving counseling. They can address several issues including deployment, marriage and relationships, parenting, communication, stress/anxiety, depression, grief, loss, and daily life issues. No written records are kept, and it is free to service members and families.

Employment Readiness
· Career planning
· Resume building for both federal (USAJOBS) and civilian-sector jobs
· Application assistance
· Spouse licensure reimbursement
· JBER Eyes on Jobs