Trixy Buttcane, 673d Medical Support Squadron contract certified pharmacy technician, assists a patient navigating the new pharmacy kiosk system at the hospital on Joint Base Elmendorf-Richardson, Alaska, Jan. 19, 2015. For the first three months, technical assistants helped patients learn the new system to effectively transition the populace to the change. (U.S. Air Force photo by Airman 1st Class Christopher R. Morales)