Earthquake Claims

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  • JBER Public Affairs
JOINT BASE ELMENDORF-RICHARDSON, Alaska --  You are eligible to file a claim with the Air Force Claims Service Center (AFCSC at https://claims.jag.af.mil) if your personal property was damaged at your work center or if you reside in the dormitories or base housing (which includes Aurora Housing).

Before filing a claim with the AFCSC, you are first required to file a claim with your private insurance company if you have any applicable renters, homeowners, or vehicle insurance. If your insurance policy does not cover the claimed damage or the amount claimed is less than your deductible (or you have only liability insurance on your vehicle), you may file a claim with the government without first filing with your insurance company.  If one of these situations exists, you will need to provide a copy of your insurance policy's declaration page showing the damage is not covered, the amount of your deductible or your liability declaration.  You may also file a reimbursement claim for your deductible.  There is no guarantee, however, that you will be reimbursed your deductible. 

The 673 ABW Legal Office is the POC regarding procedures for filing a claim for earthquake-related damages.  Please see the contact info below.


EARTHQUAKE CLAIMS

CLAIMS PROCESSING
· File on-line with the AFCSC at https://claims.jag.af.mil
· If you are TDY to JBER, you must provide a copy of your TDY orders.

PRIVATE INSURANCE:  If you have private insurance, you must file with your insurer before filing with the government unless your deductible is higher than the amount claimed or you only have liability insurance on your vehicle.  If you fall into one of these categories, you must provide a copy of your insurance declaration page showing the deductible and the liability declaration.

STATUTE OF LIMITATIONS:  You have two years from the date of incident to file your claim for damages incurred as a result of the Earthquake on 24 Jan 16.

PARTIAL PAYMENTS/EMERGENCY PARTIAL PAYMENTS: The 673 ABW SJA is authorized to approve partial payments.  Requests for partial payments will be reviewed individually and approved/disapproved on a case-by-case basis.  If you would like additional information about partial payments, or feel your immediate situation requires partial payment consideration please contact me.

QUESTIONS: To discuss any questions or concerns, please the Legal Office at DSN 552-3048.  The AFCSC can be contacted at DSN 986-8044, or emailed at AFCSC.JA@us.af.mil.