For JBER-E, visit Building 8517, Rm 247, open 9 a.m. to 3 p.m. Monday through Friday, call 907-552-1793/1797/1798/5242, or email edftravel@us.af.mil.

For JBER-R, visit Building 600, Rm 145B, open 9 a.m. to 3 p.m. Monday through Friday, call 907-384-1813/1814/1831/1763, or email edftravel@us.af.mil.

Watch "Improve the Move: A conversation on traditional and third-party moves" here.

Basic Household Goods and Moving Information one-sheet

Changes and new policies   
* The Department of Defense expects to experience industry Transportation Service Provider issues, due to labor shortages, port congestion, and supply-chain disruptions. High demand and low availability may result in service failures. Service members may not receive dates originally requested; flexibility is key.  More information here.

* Effective May 15, shipment of lithium-ion batteries larger than 100 watt-hours is prohibited. Lithium-ion batteries are found in cell phones, power tools, digital cameras, laptops, robot vacuums, small and large appliances, tablets, lawn-care equipment, and e-bikes. They are rechargeable and intended for multiple use. Some are internal and not easily removable, while others may be. Check manufacturer's instructions for battery removal.  More information here. For additional information, like determining watt-hours, click here.

Personally procured/Do it yourself moves:
Did you mail or move any items yourself? If so, bring PCS orders, DD form 2278, and mail receipts with printed weights, or empty and full weight tickets to your travel center, or email signed documents to edftravel@us.af.mil.
If you are planning to move items yourself, use the scale at the Anchorage Landfill (15500 E. Eagle River Loop Road in Eagle River). Call ahead at (907)343-6250.

Commercial moves:
Contact your Transportation Service Provider directly for updated contact and delivery information.
Contact Quality Assurance if you have problems or need assistance during your delivery; QA.JPPSO@us.af.mil or call (907) 229-7022/4482 or (907) 552-4002.

Claims:
You can file a claim if you notice any damages to your property, either at the time of delivery or after the carrier has left.
The Notice of Loss and Damage Form must filed in DPS or with your transportation service provider no later than 180 days after your household goods are delivered. Your actual claim must be filed within nine months after delivery to receive full replacement value.
Visit militaryonesource.mil for additional guidance and step-by-step instructions to file and process your claim.

Shipping vehicles:
Use PCSmyPOV.com.
Vehicles are picked up directly at the Anchorage VPC at 300 LaTouche Street, Anchorage, open 8 a.m. to 4 p.m. Monday through Friday. (907) 277-1020. Estimated shipping time is 90 days for OCONUS moves and 30 days for CONUS moves. Documents required: the inspection form and the vehicle title or letter of approval from the lienholder.

SATO Travel:  855-732-8454 (JBER-E, Bldg 8517/People Center) or 855-732-8455  (JBER-R, Bldg 600)

11th Airborne/USARAK G8 Travel Management: (For DTS/GTCC for division and USARAK Soldiers and personnel) Building 1, Rm 235 and 236 or visit their page.

Passenger Terminal 10364 18th Ave JBER, AK 99506  Recording: (907)552-4616 Passenger agent:(907)552-8388/5189 Fax: (907) 552-3996; DSN (317) 552-3996 Hours: 6 a.m. to 10 p.m.  email

The 732 AMS Passenger Terminal has vending machines with beverages and snacks, a family lounge, special category lounge, showers, cable TV, fax and an Internet café. JBER has a Hertz Rental Car office at the Joint Military Mall, as well as a food court. There is also a Burger King, Shoppette, and an Armed Services YMCA on base, as well as two credit unions on base and an ATM at the billeting office. Please see our AMC Gram for other base and local area amenities.

AMC Space A Homepage
Baggage Allowances
Prohibited Travel Items
Space-A Sign-up
JBER Space-A Trifold
AMC Gram

 Dependents of Deployed Military Member-Cat IV/Cat III

 Dual Parent/Step Parent Authorization

 Unaccompanied Non-Command Sponsored Dependent-Cat V

 Unaccompanied Command Sponsored Dependent-Cat V 

Instructions for converting Adobe PDF documents to Word format

Like us on FaceBook!

The Facebook site allows passengers to view our 72-hour flight forecast schedule. It also provides a flight history and a forum to ask Space-Available questions.

For additional AMC Travel information to include Space Available categories, baggage allowances, dependent travel example letters, frequently asked questions and a complete listing of all AMC terminals please visit the AMC travel website here.