Joint Base Elmendorf-Richardson

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UPDATE - ICE Comment System

ICE System is NOW fully operational and can be access on devices connected to both commercial and .mil networks.

To submit ICE:

These ICE drop boxes are locked, checked every week and located at:

  • Bldg. 600, 1st Floor, across the elevator (JBER- Ft Richardson)

  • Bldg. 600, 1st Floor, next to the ATM, outside the Coffee Shop (JBER- Ft Richardson)

  • Bldg. 7, JBER Library & Education Services Complex, Entrance Foyer (JBER- Ft Richardson)

  • People Center, 1st Floor Lobby, under the directory signage, prior to entrance to MFP

  • JBER Commissary, Main Entrance Foyer, Left side wall

  • JBER Exchange, Main Entrance Foyer, Left side wall


Doyon Utilities water testing - Water Quality Report


Annual Consumer Confidence Report June 2018


Revised procedures for Requesting Visitor Access to JBER


The 673d Communications Squadron and the 673d Security Forces Squadron have developed a Base Access Intelink website for use by all DoD CAC holders.

This site allows DoD CAC holders to access several commonly sought after base access forms and more importantly allows those users to sponsor visitors onto JBER from a CAC enabled computer.  DoD CAC holders may utilize the website to sponsor on up to nine US citizens, for up to 60 days, no more than 72 hours in advance of their arrival to JBER. 

The intent of the site is to streamline the process for getting visitors onto the installation for both operational and personal needs.  

You can review the quick step by step process that you will encounter when you access the site here.

Login with your CAC at the following site:


UBER / Lyft Base Policy


JBER's current policy is that any UBER or Lyft driver in possession of a DoD (Department of Defense) ID card may provide transportation services on the installation. DoD card holders must self-identify to the installation entry controller that they are operating their vehicle as an UBER driver and are not authorized to vouch for passengers utilizing Trusted Traveler privileges. Additionally, all passengers in the vehicle must be over the age of 16 and must be in possession of their DoD ID card or a JBER DBIDS card to access the installation. This does not prevent a DoD ID card holder from sponsoring an UBER or Lyft driver through the Visitor Control Center for pickup or drop off purposes. These passes will be limited to the duration of time for the sponsor's fare. The 673d Security Forces Squadron is currently coordinating with the UBER and Lyft corporations to allow access to their drivers who do not possess a DoD card. 






REAL I.D. Act Information


How to report potholes on JBER
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