Resiliency Resources

JBER Connect Resources

At Joint Base Elmendorf-Richardson, numerous agencies within the community collaborate to ensure resources and services are available to promote safety, health and well-being, personnel preparedness and family adaptation for service members, their families and DoD employees. The table below contains links with contact information for numerous JBER helping agencies that are standing at the ready to provide a wide-range of support services to the JBER community.

External Link Disclaimer
Category Resource - Where to go
Alcohol Misuse Alcohol Drug Abuse Prevention and Treatment (ADAPT)
Army Substance Abuse Program (ASAP)-Prevention
Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Substance Use Disorder Clinical Care (SUDCC)
Anger Management Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Anxiety/Nervousness

Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource

Support for Children/Adolescents Behavioral Health Clinic
Chaplain
Club Beyond
Exceptional Family Member Program (EFMP)
Family Advocacy
Mental Health Clinic
Military Family Readiness Centers (MFRC)
Military & Family Life Counselor (MFLC)
Military OneSource
School Liaison
Women Infants and Children Program (WIC)
Death of a Loved One Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Survivor Outreach Services - JBER-R​
American Red Cross
Family Abuse/Violence

Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Special Victims’ Counsel (Air Force)

Family or Deployer Stress

American Red Cross
Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource

Financial Support Employee Assistance Program - ASAP Prevention
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Health Services Support American Red Cross
Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Exceptional Family Member Program (EFMP)
Fisher House Alaska
Health Promotion
Mental Health Clinic
Military OneSource
Job Stress Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Fitness Centers
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Legal Support Employee Assistance Program - ASAP Prevention
Legal Services
Military OneSource
Special Victims’ Counsel (Air Force)
Loneliness/Isolation Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Low Self-Confidence/Self-Esteem Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Marital & Relationship Support Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Past Trauma/Past Abuse Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Special Victims’ Counsel (Air Force)
Family Advocacy - Domestic Abuse Victim Advocate
PCS/Separation/Retirement Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
School Liaison
Preparing for a Deployment / Adjustment after Deployment American Red Cross
Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Relationship Support/Break-up Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Family Advocacy - Domestic Abuse Victim Advocate
Separation from a Loved One Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Sexual Assault/Rape

Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military OneSource
Sexual Assault Response Coordinator (SARC)
Sexual Harassment/Assault Response and Prevention (SHARP) (Army)
Special Victims’ Counsel (Air Force)

Sleep Concerns Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military OneSource
Stress Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Thoughts of Suicide/Low Mood Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military OneSource
Tobacco Dependence Health Promotion
Employee Assistance Program - ASAP Prevention
Violence in Relationships Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Special Victims’ Counsel (Air Force)
Weight/Nutrition Management Behavioral Health Clinic
Fitness Centers
Health Promotion
Mental Health Clinic
Military OneSource
Women Infants and Children Program (WIC)

 
 

 

 

Alcohol Drug Abuse Prevention and Treatment (ADAPT) - Air Force

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital
Phone: (907) 580-2181

Services Provided: "Provides alcohol and substance abuse prevention, evaluation, treatment, and consultation."
· Prevention
· Assessment
· Treatment services for potential alcohol-related issues
· Psycho educational classes
· Commander consultation
 
American Red Cross (JBER Hospital)
 

Location: 5955 Zeamer Avenue JBER 99506 (Local Office) Room number 2B-108

Phone: For emergency communications (877) 272-7337. In Alaska (907) 552-5253 (office), (907) 444-7084 (cell).

Services Provided: "The American Red Cross...around the clock...around the world-helping military families."

· Emergency communication
· Access to financial assistance for emergency leave, and other special circumstances on a case by case basis
· Information and referral
· Volunteer opportunities – JBER hospital, VA, briefings and local events
· Resiliency workshops – mind and body, coping with deployment  and reconnection for adults and children
· Health and safety classes- CPR, babysitting course
· Military Veteran Caregiver Network
· Youth Action Campaign – empowering youth ages 13-24 to learn about international humanitarian law
· Restoring Family links – reconnecting those family separated by war, armed conflicts or natural disasters
· Website available at https://www.redcross.org/local/alaska.html

Arctic Oasis (JBER-E)

Location: 9497 20th St. JBER AK 99506
Phone: (907) 552-8529

Services provided: "The Arctic Oasis Community Center provides a meeting place for a host of activities"

· Fitness Equipment available in tandem with child play area
· Young Adult Center for teens ages 13-18
· Indoor skate park
· Full swing golf course
· 24 foot rock climbing wall
· Many Classes also offered: Martial Arts, Music, Dance, Zumba
· Website available at Arctic Oasis
 

Armed Services YMCA of Alaska (JBER-E)

Location: 10449 Luke Ave  

Phone: (907) 552-9622

Services provided: "The Armed Services YMCA enhances the lives of military members and their families in spirit, mind, and body through programs relevant to the unique challenges of military life."

· Children’s Waiting Room
· Food Pantries
· Y on Wheels Shuttle
· ASYMCA Bargain Shops
· Family Strengthening Programs and Events
· Combat Fishing Tournament
· Salute to the Military
· Kid Comfort
· Guardian Angel Program  (emergency financial assistance program)
· Holiday Morale Support
· Airport Military Courtesy Lounges
· Website available at: www.asymca.org/alaska

Army Substance Abuse Program (ASAP) - Prevention

Location: Building 1108, Fawn Street,  (Behind NCO Academy) JBER- R

Phone: (907) 384-1412, (907) 384-1417, (907) 384-7369, (907) 384-0863

FaceBook: www.Facebook.com/JBERASAP

Services Provided: Administer the Army Biochemical Testing Program in accordance with AR 600-85. Provides alcohol and drug prevention education through Unit Prevention Leader training (UPL), military and civilian education classes, awareness events and intense remedial education (Prime for Life).  Provides certified Employee Assistance Program Coordinator.  

Risk Reduction Program. The RRP provides an efficient way for Army Commanders to identify and address high risk behaviors such as (substance abuse, suicides, family abuse, AWOL, crimes against property, crimes against persons, DUIs, accidents class C & D, and financial indebtedness). The RRP tracks monthly, quarterly, and annual trends by command then reports those trends to Commanders along with assisting them in optimizing local existing resources to mitigate adverse behavior by their Soldiers and/or family members.            

Behavioral Health Clinic (Army): Soldier Centered Medical Home (JBER-R)

Location: 786 D St JBER 99505

Phone: (907) 384-0405

Services provided: "Behavioral Health services for issues such as: Post Traumatic Stress Disorder, Depression, Anxiety, Anger, Stress, Interpersonal Relationships, and Marriage (Active duty Army only)" 

· Individual therapy
· Marital counseling
· Active Duty Anger management group
· Active Duty Sleep Management

Better Opportunities for Single Service Members (BOSS)
 

Location: Warrior Zone, Bldg 655, JBER-R, AK 99505.
 
Phone: (907) 384-9023 (main desk). BOSS President: (907) 406-4405

Services Provided: "Better Opportunities for Single Service Members"
The BOSS Program serves as the voice of single Soldiers/Service Members.  Our mission is to enhance quality of life and morale, increase retention, sustain readiness and support and maintain the all-volunteer force.

Follow your JBER BOSS Team on Social Media

Facebook: @JBER.BOSS.AK

Instagram: @JBERBOSS

Twitter: @JBER_BOSS

Chapel: JBER Religious Operations Center (JROC)

The Joint Base Chapel’s mission is to deliver comprehensive, innovative spiritual care and develop spiritually fit combat-ready warriors and families in support of global operations.  The Chapel is dedicated to providing world class ministry to our service members and their families and strives to meet the needs of all service members by providing worship services, baptisms, weddings, retreats, religious education, memorial services, unit engagement, and service member care events. If we cannot provide for your religious needs, we stand ready to help you find an off installation community or group that can.  For more information about religious services and programs, call (907) 552-5762 or e-mail 673abw.hc.1@us.af.mil.

The Chaplain Corps is the only helping agency with 100% absolute confidentiality.  All counseling sessions are considered privileged communication and Chaplain Corps members cannot release the details of any conversation without your written permission.  No exceptions.

Chaplains provide pastoral counseling for a wide variety of issues, such as quality of life matters, financial problems, sexual harassment, discrimination, stress, post-combat stress, marital problems, conflict resolution, grief, substance abuse, depression, and suicidal thoughts.  Crisis pastoral counseling services are available 24/7. To set up a counseling appointment during duty hours, please call (907) 552-5762. Walk-in appointments are also available. After duty hours (1630-0730) please call the Command Post (907) 552-3000 and ask to be connected to the duty chaplain.

Chapel Facilities:

JBER Religious Operations Center (JROC)
(Primary Offices)
Bldg 4984 Zuckert Ave
JBER-Elmendorf (behind the hospital)

Arctic Warrior Chapel
Bldg 3 Headquarters Loop
JBER-Richardson

Midnight Sun Chapel
Bldg 7137 Fighter Dr
JBER-Elmendorf

Heritage Chapel
Bldg 9431 Luke Ave
JBER-Elmendorf

Chaplain Family Life Center (CFLC)
(Army Family Life Chaplain)
Bldg 714 First St (old bank)
JBER-Richardson

Facebook Page: https://www.facebook.com/JBERChaplain

Child Development Centers (CDCs & pre-schools) Denali, Katmai, Sitka, Talkeetna and Kodiak

Location: CDCs are located on JBER-E and JBER-R

Phone: Enrollment through Central Registration (907) 384-7483

Services Provided

· Full time and part day care
· Enrichment Programs
· Resource and Referral Program through Central Registration
· Give Parents a Break-after hours and weekend care through referrals
· Child Care Program for Volunteers at Family Child Care Homes
· Special needs training
· Family Child Care in Home (907) 552-4664

Club Beyond - Military Community Youth Ministries

Location: Midnight Sun Chapel (Bldg 7137 Fighter Drive, JBER-Elmendorf)

Website: http://www.clubbeyond.org

Facebook: https://www.facebook.com/groups/JBERClubBeyond/

Services Provided: Club Beyond at JBER is a community-focused, ecumenical Christian ministry designed for military teens. Staff and adult volunteer leaders offer teens a place to belong where they can explore issues of life and faith in a safe, fun and exciting atmosphere. Middle and high school students are invited to participate in weekly Clubs, Bible studies, special events, trips, service projects and leadership/volunteer opportunities.

As a non-federal entity, Club Beyond works in cooperation with commands and chapels through an MOU/IAA with the 673d Air Base Wing. Club Beyond is a recognized Non-Federal Entity. It is not part of the Department of Defense or any of its components and has no governmental status.

Club Beyond is staffed in partnership with Young Life.

Meeting Times:

High School – Tuesdays at 7 p.m.

Middle school – Thursdays at 7 p.m.

Community Support Coordinator (CSC)

Location: 8517 20th Street, Ste 108, JBER AK 99506

Phone: (907) 552-0644 or (907) 552-3764
The CSC serves as the focal point for Air Force resilience programs and as an integrator for multiple installation support and helping agencies.  The CSC is the primary point of contact for JBER’s Community Action Team (CAT) and Community Action Board (CAB).

Services Provided:
· Comprehensive Airman Fitness
· Manages, trains and tracks Air Force Master Resilience Trainers (MRTs)
· Manages, trains and tracks Air Force Resilience Training Assistants (RTAs)
· Liaises with the JBER Violence Prevention Integrator (VPI) on Air Force/Installation prevention efforts
· Liaises with the USARAK Community Readiness & Resiliency Integrator (CR2I) on Army prevention efforts

AF Resilience Website: https://www.resilience.af.mil

Drug Demand Reduction Program - Air Force
 

Location: 10437 Kuter Avenue, 2nd Floor Post Office Building (Room 223 for civilians & Room 226 for military)

Phone: (907) 552-0023

COVID 19 MITIGATION PROTOCOLS: 

Location:  8124 Doolittle Ave, Room 130 

Civilian and Military hours are Mon/Wed/Fri from 8 a.m. to noon and 1:30 to 3:30 p.m.

Tue/Thur from 7 a.m. to 1 p.m. (no afternoon testing on Tue and Thur) 

Civilian Pre Employment:  10437 Kuter Ave, Room 223 on Tue and Thur from 8 a.m. to noon. (by appointment only)

Phone  (907) 552-2542

Services Provided: Administer, coordinate, monitor, implement, and execute the military and civilian drug testing programs IAW AFM 44-197 and AFM 44-198.

The DDRP goal is to enhance mission readiness and foster a drug free environment through
· Education
· Prevention
· Deterrence
· Community Outreach
· Drug Testing (Military and Civilian)
· Commander/First Sergeant and Supervisor Consultation
 
DOD Safe Helpline 

Location: Telephone helpline and website

Phone: (877) 995-5247 or text 55-247 (inside the U.S.) or (202) 470-5546 (outside the U.S.)

Services Provided: "When you don't know what to do or who to talk to, contact Safe Helpline for confidential sexual assault support...24/7, worldwide access to trained professionals."

· Speaks to survivors of sexual assault
· Provides sexual assault crisis support
· Provides resources for adult service members of the DOD community
· Website available at Safe Helpline
 
Education Centers - Air Force

Location: 4109 Bullard Avenue JBER, AK 99506

Phone: (907) 552-3164

Services Provided: "The JBER-E Education and Training Services (ETS) Center, assist Airmen and family members in meeting their personal and professional development goals through a variety of educational, training, and testing programs."

· To facilitate academic achievement, the center hosts four on-installation colleges:
· Central Texas
· Embry-Riddle Aeronautical University
· University of Alaska Anchorage
· Wayland Baptist University - Administered the CLEP and DANTES testing program through their National Test Center

· The ETS office also provides counseling for the following:
· Career
· Commissioning
· Community College of the Air Force

· The ETS serves as the hub for all military testing to include:
· CDC
· PME
· DLAB/DLPT
· WAPS
· AFOQT
· AFCT
· JST Exams
 

Fort Richardson Community Education Complex - Army

Location: Building 7 Chilkoot Avenue JBER, AK 99505

Phone: (907) 384-0970

Services Provided: The ACES mission is to "improve the combat readiness of the Total Army by planning, resourcing, and implementing educational programs and services to support the professional and personal development of quality soldiers."

· On installation colleges include:
· Central Texas
· Embry-Riddle Aeronautical University
· University of Alaska Anchorage
· Wayland Baptist University

Army Education Center provides walk-in counseling for the following:
· Career Counseling
· Army Ignited Counseling (tuition assistance program)

· Transition Counseling
· College credit transcript memorandums

· Assistance with foreign language transcripts

· Tuition and credentialing briefings (by request)

Army Education Center provides the following testing:

· Army Personnel testing
· SIFT
· AFCT
· DLAB
· DLPT
· BMST

· MSSC

· TABE

· GT Predictor

Testing is by appointment only (a 4147 is required); sister service testing available.  Call (907) 384-0961.

Army Education Center provides:

· Learning Resource Center and room reservations - call (907) 384-0961
· Distributed Learning Systems - call (907) 384-0565

Exceptional Family Member Program (EFMP) - Family Support

Services Provided: Appropriate services and support for families with special needs

Air Force
Location
: 8517 20th St, Ste 115B, JBER AK 99506 (People Center)
Phone: (907) 552-8840 (Advocacy, Family Support Coordinator)

Army
Location
: 600 Richardson Drive, Ste A-131, JBER AK 99505
Phone: (907) 384-0225 (Advocacy, Program Coordinator/Manager)

· Assistance in navigating resources on base and the Anchorage community (information and referrals)

. Resource Directory
· Recreation opportunities for EFMP members
· Lending library of materials for disabilities and special needs
· Parent support groups and educational workshops

. Special medical or educational support

· Non-clinical case management

EFMP-Medical (Army & Air Force)

Location: 5955 Zeamer Avenue JBER AK 99506 (Next to the AAFES Express in the Hospital-RM 1G-107)
Phone: (907) 580-4609

· Assist with EFMP/compassionate reassignment
· Medical Clearance in support of command sponsorship
· Assist with family member travel clearances

· Relocation information for routine PCS

Employee Assistance Program - ASAP Prevention

Location: Building 1108, Fawn Street, (Behind NCO Academy)  Room 5B, on JBER- R

Phone: (907) 384-0863 (in person services on JBER)
Available 24/7 at (866) 580-9078 or www.afpc.af.mil/eap

EAP services are provided to:
DOD civilians, their family members (over 18), military dependents (over 18), and retirees and their family members (over 18).

Problems addressed by the EAP:
Alcohol and drug abuse (about 40% of clients), health related problems, marital, emotional, behavioral, financial, and other personal problems.

It is highly encouraged for the client to self-refer.  Self-referred clients tend to recognize there is a problem and are proactive in their own treatment/problem solving (about 60% are self-referrals).  The rest of the clients are referred by supervisors, family members, unions, etc.

EAP provides: (No cost) confidential problem identification and assessment services for up to four visits. Includes: constructive confrontation, motivation and short-term intervention to address problems affecting work. Makes referrals for appropriate diagnosis, treatment, and assistance. Provides linkage between workplace and community resources, and case monitoring and follow-up for clients.

The EAP is a resource for the work environment. EAP is designed to assist both the supervisor and the employee with enhancing the work environment, employee performance and the employee’s wellbeing.  Provides briefings concerning current drug and alcohol trends, team building, resources in the community, etc.

For the Employee:
The EAP is bound by confidentiality, clients can talk about issues they are having at work, home, with their spouse or co-worker, and receive unbiased, informed advise or linkage to resources.  Some EAP clients are going through a crisis and want to be able to vent their issues without being referred to outside resources.  Note: The only time that a conversation is not confidential is if it is revealed that harm will occur to yourself, others, children or to national security.

For the Supervisor:
The EAP provides expert consultation and training provided to organizational leadership (e.g. management, supervisors, and union stewards) regarding their options when dealing with problematic or troubled employees. The use of a EAP has been shown to enhance the work environment and improve employee performance.

Supervisors are encouraged to make EAP referrals when the problematic behavior begins and can be addressed with minimum disruption to the work environment and before the problem escalates (about 20% of clients are supervisor referrals).

Equal Opportunity Office 

JBER-E Location: 10480 Sijan Ave, Ste 123a  or Bldg 600, Room B-63
JBER-R Location: Bldg 600, Room B-63
Phone: (907) 552-2115 or 24-hour mobile number (907) 691-6263

Services Provided:  The JBER EO Office provides outreach, training and assistance through DoD Civilian Equal Employment Opportunity complaint processing, Air Force Active Duty (their dependents and retired military) Military Equal Opportunity complaint processing, reasonable accommodation requests (Department of Army Civilians Only), Defense Equal Opportunity Climate Surveys (DEOCS) and other related services.

Military members may contact the JBER EO Office if they feel that they have been unlawfully discriminated against on the basis of Race, Color, Religion, National Origin, Gender (including Sexual Harassment), and Sexual Orientation

Civilian employees may contact the JBER EO Office if they feel that have been unlawfully discriminated against on the basis of Race, Sex (including sexual harassment, pregnancy, gender identity, and sexual orientation), Color, National Origin, Age (40 or older), Religion, Disability, Genetic Information or Reprisal (For previous EEO activity).

 Website www.jber.jb.mil/Services-Resources/Equal-Opportunity

Family Advocacy Program

Locations: Three locations depending on need
· 5955 Zeamer Avenue (hospital), Lynx Wing 2nd floor next to Moose Entrance
(All appointments for the New Parent Support Program, Domestic Abuse Victims Advocates, and Treatment Managers) 
· JBER-R Bldg 600 in Army Community Services (ACS), rooms A125 and A127
(Outreach and Prevention)
· JBER-E Bldg 8517 (People Center), rooms 111A and 120
(Outreach and Prevention)

Office Hours:  Open 0730-1630 M-F for information, referrals, and appointments

Phone: (907) 580-5858
* Like us on our Facebook page

Services Provided:
Marital Therapy, Prevention Workshops, Home Visitation, Community Outreach, Safety Planning & Treatment, Crisis Response

Prevention Support:
Voluntary, brief marital therapy to support family wellness (live in person), Couples Communication workshops (live in person), Anger Management workshops (virtual); Parenting workshops (virtual); DADS 101 (live in person)
New Parent Support Program: home visiting nurses that help enhance positive parenting and family wellness for active duty members and their families with children from the prenatal stage until age three

Community Support:
Information & referrals for JBER units/squadrons on healthy relationships, new parents, anger/stress support, Key Spouse/SFRG personalized support, event collaborations, and training that promotes healthy families and mission readiness training for all first sergeants and commanders

Safety Planning & Treatment:
Families experiencing family maltreatment receive safety planning, therapeutic treatment, and other support services in order to return to mission readiness

Crisis Response:
Domestic Abuse Victim Advocate (DAVA): 24/7 on call 907 947-0888; assist victims of domestic violence with safety planning, information/referral, crisis counseling, and support SEE ALSO DOMESTIC ABUSE VICTIM ADVOCATE SECTION

Family Advocacy - Domestic Abuse Victim Advocate (DAVA)
 

Location: 5955 Zeamer Avenue (hospital), Lynx Wing 2nd floor next to Moose Entrance

Main Phone: (907) 580-5858

24/7 On Call Response to victims: (907) 947-0888

Services Provided: 
Voluntary, needs based, immediate, and ongoing services to victims of domestic violence

24/7 Support:
Assist victims of domestic violence through individualized safety planning development, military and or civilian protection orders, restricted and unrestricted reporting options, information/referral, crisis counseling, accompaniment to appointments to court proceedings when requested, and can serve as a liaison for the victim with commands and community agencies

Fisher House Alaska

Location: 4943 Zeamer Ave JBER AK 99506  

Phone: (907) 222-1673

Services provided: Fisher House of Alaska provides a no cost ‘home away from home’ for families traveling to support active duty, national guard/reserve, retirees and veterans receiving medical care in the Anchorage community. 
· 28 guest rooms available nightly
· Food, toiletries, and other necessary amenities provided at no cost
· Volunteer opportunities

Like and follow us on Facebook at Fisher House of Alaska

Website: www.akfisherhouse.org

Fitness Centers 

Elmendorf Fitness Center-JBER-E

Location: Building 9510 JBER AK 99506

Phone: (907) 552-3624

Services Provided: "Air Force Fitness and Sports Program has a two-tiered mission. The primary mission is to support unit commander fitness programs which entails liaison with Physical Training Leaders (PTLs), support the Fitness Improvement Program (FIP) and provide on-site, interactive customer service with equipment and facility orientations. The secondary mission is to provide core fitness and sports programs to all authorized users."

Multiple Classes offered such as:
· Zumba
· Spin
· Yoga
· Water aerobics
· Basketball, Volleyball, Racquetball and Wally Ball Courts
· Gym Equipment
· Indoor/Outdoor track

Buckner Physical Fitness Center-JBER-R

Location: Building 690 JBER AK 99505

Phone: (907) 384-1369
             (907) 384-1301 (pool office)
             (907) 384-1302 (pool hours)

Services Provided: Buckner Fitness Center offers a six-lane, 25-yard indoor pool with three-meter platform, one meter diving board, water slide and hot tub.

· Basketball, Volleyball, and Racquetball Courts
· Water aerobics
· Intramural sports program
· Sauna and steam room in both female and male locker rooms
· Equipment issue
· Resale equipment that includes weight training, racquetball, and swimming equipment
· Other programs available:
· Swim lessons for adults and children
· Military training-related activities
· Family and private pool party reservations

Website available at http://www.jberlife.com/fitness/
Health Promotion
 

Location: 9497 20th Street on JBER-E (inside the Human Performance Center)

Phone: (907) 551-2361

Services provided: "The staff encourages healthy lifestyle practices and aims to provide quality, comprehensive, outcome-based Health Promotion Services. The mission of Health Promotion is to optimize the health status of service members to positively influence mission readiness and force protection through knowledge, awareness and self-efficacy."

Health Promotion offers classes on a variety of wellness topics including nutrition, sleep optimization, tobacco cessation and physical activity. InBody body composition analysis appointments are available upon request.

Legal Assistance

JBER-E Location: 8517 20th Ave JBER-E (People Center), 3d floor, Ste 330
Phone: (907) 552-3048

JBER-R Location: Building 600, 3d floor 
Phone: (907) 384-0371

Services provided: Both of our offices provide quality legal assistance to the base community.

· Advise clients on personal civil legal matters on a wide range of issues such as divorce or debt collection
· Takes care of all deployment related issues for members and their families such as drafting and execute wills and powers of attorney
· From late January to mid-April our office provides tax filing services in both offices military members, retirees and dependents are eligible for our services

Medical Appointment Line (AD Army Only): Soldier Centered Medical Home (JBER-R)


Location: 786 D St, JBER 99505

Phone: (907) 384-0600 

See also TRICARE

Mental Health Clinic (JBER Hospital)

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital

Phone: (907) 580-2181

Services Provided: Provides mental health prevention, evaluation, treatment, and consultation.

· Individual, group, family, marital therapy
· Cognitive Processing Group (PTSD)
· Interpersonal Relationships Processing Group
· Emotions Management Group
· Stress management
· Relaxation therapy
· Command directed evaluations
· Mental Health Suicide Prevention and ADAPT Immersion Brief

Websites:
 Air Force Resilience
 Army Resilience 

Mild Traumatic Brain Injury Clinic (JBER Hospital) 

Location: 5955 Zeamer Avenue 99506 Lynx Wing 1st floor, next to Moose Entrance to hospital

Phone: (907) 580-0014

Services Provided: "At the JBER mTBI clinic the patient is our mission. Our patients' physical, psychological, occupational, and social well-being is our highest priority. Traditional medical therapies such as: medication management, occupational therapy, speech therapy, and psychotherapy are complimented with acupuncture, restorative yoga, massage chairs, and educational consultation for a holistic approach."
 
· No referral needed to make an appointment in the mTBI clinic
· Specialize in Concussions and head injuries
· Speech-Language Pathologist
· Occupational Therapist and Certified Occupational Therapy Assistant
· Nurse Case Managers
· Acupuncture

Classes (referral required/must be current patient in mTBI)
· Yoga
· Concussion Class
· Concussion education classes for spouses/partners of family members who have or had a concussion (no referral required)

Military & Family Readiness Centers


JBER-E
Location: 8535 Wewak Drive, JBER-E AK 99506
Phone: (907) 552-4943

JBER-R (ACS)
Location: 600 Richardson Drive, A139
Phone: (907) 384-1517

Services Provided:
Serving members of the Armed Forces and their family members with Relocation/Sponsorship Training, Employment/Volunteer, Exceptional Family Member Programs (EFMP), Financial Readiness, Mobilization/Deployment/Readiness, Personal & Family Life, Family Readiness Groups, Key Spouse, AF Casualty/Survivor Benefits.

Website: www.jber.jb.mil/Services-Resources/MilitaryFamilyReadiness.aspx

Military & Family Life Counselor

Locations:
Military Family Support Center (JBER-E Log Cabin)
OR
Army Community Service, 600 Richardson Drive (JBER-R)

Office Phone:  (907) 384-1534

Services Provided: "Non-medical short-term, situational problem solving counseling to both service members and their families."
Provides psycho education on impacts of:
· Stress
· Deployments
· Family reunions
· Military life
· MFLC services augment existing military support services
· Flexible service delivery
· Outreach
· On-demand
· Individual, couples, family therapy, and groups
· Presentations available upon request
· MFLCs are placed in CDCs, schools, youth programs/teen centers

MFLC brochure

Military OneSource 

Location: Find a provider off base in local area

Phone: (800) 342-9647

Services Provided: "Military OneSource non-medical counseling services are available to provide help with short-term issues to those who are eligible."

· Face-to Face Counseling
· Decision Making
· Stress Management
· Communication
· Grief
· Blended-family issues
· Parenting-skills issues
· Health and Wellness Coaching
· Website available at Military OneSource
 
School-Age Programs 

Locations: 
 
Ketchikan on JBER-E, phone (907) 552-5091
 Illa on JBER-R, phone (907) 384-1068

Services Provided:
· Before and after school programs and Summer Camps which provide:
· Boys and Girls Clubs of America
· Outdoor Adventures
· 4-H program
· Sports
· Recreational Opportunities
· Instructional Opportunities
 

School Liaison Office

Location: Bldg 600, Room A140

Phone: (907) 384-7500 or (907) 384-1505

Services provided: "Our goal is to assist all branches of military families with the most current information and resources to ease their transition from one duty station to the next." Please contact us before your PCS move so that we can assist in the educational transition of your K-12 students.

Advocate for the educational needs of military children
Ensure school personnel (principals, teachers, counselors, and staff) are aware of the unique challenges facing students whose parents are military
Assist military families in resolving concerns with their child's general and special educational goals
Provide information and referrals for the EFMP program
Assist with installation and community partnerships
Provide CYP Youth Sponsorship information as well as for the school-based Anchored4Life peer-to-peer student-led sponsorship program

Email: 673FSS.JBER.SLO@us.af.mil

Facebook: JBER School Liaison Program

JBERLife Link:  https://jberlife.com/school-liaison/

Sexual Assault Prevention and Response Office (SAPRO) Air Force
 

Location: 7153 Fighter Drive (Matanuska Hall Basement) on JBER-E

Phone: (907) 551-2020, (907) 551-2033, (907) 551-2035

Crisis Line: (907) 384-7272

Services Provided: Prevent and respond to sexual assault through a balance of focused education, compassionate advocacy, and justice in order to promote respect and dignity throughout the Air Force.

· Services offered for Air Force active duty, their dependents (18 and older), and AF Civilian employees
· Confidential support for victims of non-intimate partner sexual abuse and sexual assault

· The SAPR office assists commanders with meeting Sexual Assault Prevention training requirements.

Sexual Harassment/Assault Response & Prevention (SHARP) Army

Location: Building 600, 2nd Floor, JBER-R

Phone: (907) 384-1945 (Program Manager) or (907) 384-7272 (24/7 SHARP Hotline)

Services Provided: SHARP Mission "The Sexual Harassment/Assault Response & Prevention (SHARP) program reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive policy that focuses on: education, prevention, thorough investigation, appropriate action, and follow-up. Army policy promotes sensitive care for victims of sexual assault and accountability for those who commit these crimes. Sexual Assault Prevention...Begins With You!"

· Services available to all Army Soldiers, their families, and DA Civilians

· Provides training to all Soldiers, DA Civilians, Sexual Assault Response Coordinators (SARCs), Victim Advocates (VAs), and stakeholders

Website available at https://www.armyresilience.army.mil/sharp/index.html

Special Victims’ Counsel (USAF)

JBER-E Location: 7153 Fighter Drive, JBER Lodging basement level (next to SAPR Office)
Phone: (907) 552-5852 (best way to contact!) 

Services provided: We now provide legal services to victims of Sexual Assault, Domestic Violence, as well as victims of all Interpersonal Violence (crimes involving one person against another, ex. stalking, date violence, family violence, workplace violence).

· Provide confidential legal advice

· Protect your rights and privacy interests

· Advocate your voice & choice

· Advise you on the investigation and prosecution process

· Represent you in interviews, hearings, and military trials

Substance Use Disorder Clinical Care (SUDCC) - Army MEDCOM

Location:  786 D St, JBER 99505

Phone: (907) 384-0405

Service ProvidedProvides alcohol and substance abuse evaluation, treatment, and consultation.

· Assessment
· Treatment services for alcohol and substance related issues
· Psycho educational individual treatment and groups
· Commander consultation

Survivor Outreach Services - JBER-R

Location: 600 Richardson Drive, A118
Army Community Service
Phone: (907) 384-0272

Services Provided:

Support Coordinators. The loss of a loved one often results in tremendous grief, which can be overwhelming. SOS Coordinator is your link to finding the resources and answers that will work best for you. Your local Support Coordinator is available to meet with you as you journey through this difficult transition by providing direct services as well as information, referrals, and recommendations. They can also connect you with support groups, spiritual resources, and bereavement and financial counselors. Your SOS Coordinator can also help you request and obtain copies of documents, navigate local, state, and federal agencies, and direct you to additional Survivor resources.

Financial Counselors. In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues, and basic budgeting. Our Financial Counselors are committed to helping you create financial security. They also help ensure you get the information you need to make sound financial decisions.

Website:  https://www.facebook.com/SOSALASKA/ 

https://www.armymwr.com/programs-and-services/personal-assistance/survivor-outreach

Teen Centers 

Locations: 
Kennecott on JBER-E, phone: (907) 552-2266
Two Rivers on JBER-R, phone (907) 384-1508

Services Provided:
· After school programs to include: ◦Boys and Girls Clubs of America
· Outdoor Adventures
· 4-H program
· Sports
· Recreational Opportunities
· Instructional Opportunities
 
TriCare Office (JBER Hospital)

Location: 5955 Zeamer Avenue, Room D105, JBER AK 99506

Phone: (907) 580-6400

Services Provided:
· Advice on filling out claim forms and available civilian medical care
· Care authorization
· Non-availability statements
 

True North (TN) Program 

Location: JBER-E Welcome Center, 8535 Wewak Drive JBER (aka The Log Cabin)

Welcome Center: (907) 551-7189

Organization Box:  673ABW.CVB.TFTN@us.af.mil

Services Provided:

  • Air Force & Space Force day-one inprocessing
  • Alaska-specific sponsor training
  • Embedded religious support teams
  • Embedded mental health teams
  • Squadron-embedded mental health providers

True North is designed to enhance existing Air Force and Space Force programs focused on resilience and well-being. The four overarching goals are to:

  • Optimize Airmen and Guardian performance;
  • Increase resilience of Airmen, Guardians, and their families;
  • Decrease negative and violent outcomes; and
  • Normalize health-seeking behaviors as a strength.

We are a network of cross-functional teams composed of highly trained and educated administrative staff and licensed and highly qualified embedded helping agents intentionally placed to serve you and your families. We serve across JBER in most groups and squadrons via the Welcome Center, religious support teams, and embedded mental health teams.

USO Alaska JBER Center (JBER-E)

Location: 7076 Chennault Ave, JBER AK 99506

Phone: (907) 552-7963

Services provided: The USO Alaska strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Today's USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission.

USO Alaska provides a home away from home for our military members and their families.

· Free homemade dinners every Tuesday at the USO Center
· Free Holiday meals, activities and cheer
· 4 computers with CAC access and printer capabilities
· Gaming stations
· Volunteer opportunities, crafting, painting, game board days, cooking classes, movie nights and TV viewing (sports)
· Corn Hole, lawn chairs and grilling (summer)
· Free WI-FI, rest and relaxation

USO Alaska 24-hour gym (available to all military members and their families)

Location: 8001 Craw Ave, JBER AK 99506

Phone: (907) 552-7963

· Free Protein bars at the USO Center
· Free WI-FI

USO Alaska, Center Operations and Program Manager, (907) 406-1264

The USO Strengthens America's Military service members by keeping them connected to family, home and country, throughout their service to the nation. Visit https://alaska.uso.org.

Violence Prevention Integrator (VPI)

Location:
 8517 20th Street, Ste 107, JBER AK 99506

Phone: (907) 552-7881

The VPI assesses evidence-based prevention policy, practices, programs, and procedures to reduce problematic behaviors associated with interpersonal and self-directed violence (ISDV). Those behaviors and issues include sexual assault, child maltreatment, workplace violence and harassment, and suicide. The VPI collaborates and integrates with the JBER Community Action Team, installation helping agencies, and bridges community partners to increase awareness of and reduce issues of ISDV.

Services Provided:
· Manages, trains, and reports Annual Suicide Prevention Training and Initial Wingman Intervention
· Coordinates events, activities, and communication campaigns with stakeholders on ISDV prevention efforts

AF Resilience Website:  https://www.resilience.af.mil
Sexual Assault Prevention & Response:  https://www.sapr.mil and https://www.safehelpline.org
Suicide Prevention:  https://suicidepreventionlifeline.org
Domestic Violence:  https://www.thehotline.org

Warrior Zone

Location: Bldg 655, JBER, AK 99505

Phone: (907) 384-9006

Activities provided: Corn Hole, pool, darts, air hockey, Foosball, table tennis, television and DVD viewing areas, electronic gaming with: PS-3, WII, X-Box 1 and X-Box 360 Live gaming tournaments, new release games and DVDs, CD and DVD repair, miniature golf is in house only.

Warrior Zone Lounge, formerly the "Arctic Chill/907 Sports Bar" is now part of the Warrior Zone the lounge may be reserved but does not offer exclusivity, reservations required in order the have the area staffed for beer, wine and food service. Beer and wine are now sold and can be consumed throughout/within building 655.

·Website available at Warrior Zone

Women Infants and Children Program (WIC)

Location: Arctic Oasis, 9497 20th Street, 1st floor inside the Human Performance Center

Phone: (907) 343-4430

Services Provided: "Provides nutrition counseling and program referrals to pregnant, postpartum, breastfeeding women, infants and children up to 5 years of age."

· Vouchers for nutritional foods
· Breastfeeding help and loaner breast pumps
· This program is income dependent and most enlisted qualify (depending on family size). BAH and COLA are not factors in the calculation
 

 

 

Resiliency Links