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JBER Connect Resources

At Joint Base Elmendorf-Richardson, numerous agencies within the community collaborate to ensure resources and services are available to promote safety, health and well-being, personnel preparedness and family adaptation for service members, their families and DoD employees. The table below contains links with contact information for numerous JBER helping agencies that are standing at the ready to provide a wide-range of support services to the JBER community.

External Link Disclaimer
Category Resource - Where to go
Alcohol Misuse Alcohol Drug Abuse Prevention and Treatment (ADAPT)
Army Substance Abuse Program (ASAP)-Prevention
Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Substance Use Disorder Clinical Care (SUDCC)
Anger Support Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Anxiety/Nervousness

Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource

Support for Children/Adolescents Behavioral Health Clinic
Chaplain
Club Beyond
Exceptional Family Member Program (EFMP)
Family Advocacy
Medical
Mental Health Clinic
Military Family Readiness Centers (MFRC)
Military & Family Life Counselor (MFLC)
Military OneSource
School Liaison
Women Infants and Children Program (WIC)
Death of a Loved One Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
American Red Cross
Family Abuse/Violence Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Victim Advocacy
Family or Deployer Stress

American Red Cross
Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
FSS Outdoor Recreation
Mental Health Clinic
Medical
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource

Financial Support Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Health Services Support American Red Cross
Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Exceptional Family Member Program (EFMP)
Fisher House Alaska
Health and Wellness Center (HAWC)
Medical
Mental Health Clinic
Military OneSource
Job Stress Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Fitness Centers
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Legal Support Employee Assistance Program - ASAP Prevention
Legal
Military OneSource
Loneliness/Isolation Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
FSS Outdoor Recreation
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Low Self-Confidence/Self-Esteem Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
FSS Outdoor Recreation
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Marital & Relationship Support Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Past Trauma/Past Abuse Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Medical
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Victim Advocacy
PCS/Separation/Retirement Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
School Liaison
Preparing for a Deployment / Adjustment after Deployment American Red Cross
Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Relationship Support/Break-up Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Victim Advocacy
Separation from a Loved One Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military Family Readiness Centers (MFRC)
Military OneSource
Sexual Assault/Rape Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
Military OneSource
Sexual Assault Response Coordinator (SARC)
Sleep Concerns Behavioral Health Clinic
Employee Assistance Program - ASAP Prevention
Medical
Mental Health Clinic
Military OneSource
Stress Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Medical
Mental Health Clinic
Military & Family Life Counselor (MFLC)
Military OneSource
Thoughts of Suicide/Low Mood Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Mental Health Clinic
Military OneSource
Tobacco Dependence Health and Wellness Center (HAWC)
Employee Assistance Program - ASAP Prevention
Violence in relationships Behavioral Health Clinic
Chaplain
Employee Assistance Program - ASAP Prevention
Family Advocacy
Family Advocacy - Domestic Abuse Victim Advocate
Mental Health Clinic
Victim Advocacy
Weight/Nutrition Management Behavioral Health Clinic
Fitness Center
Health and Wellness Center (HAWC)
Mental Health Clinic
Military OneSource
Women Infants and Children Program (WIC)

 
 

Alcohol Drug Abuse Prevention and Treatment (ADAPT) - Air Force

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital
Phone: (907) 580-2181

Services Provided: "Provides alcohol and substance abuse prevention, evaluation, treatment, and consultation."
· Prevention
· Assessment
· Treatment services for potential alcohol-related issues
· Psycho educational classes
· Commander consultation
 
American Red Cross (JBER Hospital)

Location: 5955 Zeamer Avenue JBER 99506 (Local Office) Room number 2B-108

Phone: (Toll Free) (877) 272-7337 or (907) 552-5253 (office phone)

Services Provided: "The American Red Cross...around the clock...around the world-helping military families."

· Emergency communication
· Access to financial assistance for emergency leave, and other special circumstances on a case by case basis
· Information and referral
· Health and safety classes
· Website available at American Red Cross
Arctic Oasis (JBER-E)

Location: 9497 20th St. JBER AK 99506
Phone: (907) 552-8529

Services provided: "The Arctic Oasis Community Center provides a meeting place for a host of activities"

· Fitness Equipment available in tandem with child play area
· Young Adult Center for teens ages 13-18
· Indoor skate park
· Full swing golf course
· 24 foot rock climbing wall
· Many Classes also offered: Martial Arts, Music, Dance, Zumba
· Website available at Arctic Oasis
 

Armed Services YMCA of Alaska (JBER-E)

Location: 10449 Luke Ave  

Phone: (907) 552-9622

Services provided: "The Armed Services YMCA enhances the lives of military members and their families in spirit, mind, and body through programs relevant to the unique challenges of military life."

· Children’s Waiting Room
·  Food Pantries
· Y on Wheels Shuttle
· ASYMCA Bargain Shop
· Family Strengthening Programs and Events
· Combat Fishing Tournament
· Salute to the Military
· Operation Kid Comfort
· Crisis and Emergency Assistance
· Holiday Cheer Programs
· Airport Military Courtesy Lounges
· Website available at: www.asymca.org/alaska-home

Army Substance Abuse Program (ASAP) - Prevention

Location: Building 1108, Fawn Street,  (Behind NCO Academy) JBER- R

Phone: (907) 384-1412, (907 384-1411, (907) 384-1417, or (907) 384-7366

FaceBook: www.Facebook.com/JBERASAP

Services Provided: Administer the Army Biochemical Testing Program in accordance with AR 600-85. Provides alcohol and drug prevention education through Unit Prevention Leader training (UPL), military and civilian education classes, awareness events and intense remedial education (Prime for Life).  Provides certified Employee Assistance Program Coordinator.  

Risk Reduction Program. The RRP provides an efficient way for Army Commanders to identify and address high risk behaviors such as (substance abuse, suicides, family abuse, AWOL, crimes against property, crimes against persons, DUIs, accidents class C & D, and financial indebtedness). The RRP tracks monthly, quarterly, and annual trends by command then reports those trends to Commanders along with assisting them in optimizing local existing resources to mitigate adverse behavior by their Soldiers and/or family members.            

Base Lodging

Location: 7153 Fighter Drive on JBER-E

Phone: (907) 552-2454

Services Provided: "Temporary lodging to members permanently changing station in and out of JBER, members on morale leave, and members eligible for space available lodging."

·Website available at http://www.jberlife.com/force-support/lodging/
 

Behavioral Health Clinic (Army): Soldier Centered Medical Home (JBER-R)

Location: 786 D St JBER 99505

Phone: (907) 384-0405

Services provided: "Behavioral Health services for issues such as: Post Traumatic Stress Disorder, Depression, Anxiety, Anger, Stress, Interpersonal Relationships, and Marriage (Active duty Army only)" 

· Individual therapy
· Marital counseling
· Active Duty Anger management group
· Active Duty Sleep Management

Better Opportunities for Single Service Members (BOSS)

Meetings: Warrior Zone Lounge, Bldg 655, JBER-R, AK 99505. Meetings are at 1500 every 1st and 3rd Thursday monthly.

Phone: (907) 384-9023 (main # on weekends). Alternate number: (907) 406-4405

Services Provided: "Better Opportunities for Single Service Members"

The BOSS Program serves as the voice of single Soldiers/Service Members.  Our mission is to  enhance quality of life and morale, increase retention, sustain readiness and support and maintain the all-volunteer force.

Chapel: JBER Religious Operations Center (JROC)

The Joint Base Chapel’s mission is to deliver comprehensive, innovative spiritual care and develop spiritually fit combat-ready warriors and families in support of global operations.  The Chapel is dedicated to providing world class ministry to our service members and their families and strives to meet the needs of all service members by providing worship services, baptisms, weddings, retreats, religious education, memorial services, unit engagement, and service member care events. If we cannot provide for your religious needs, we stand ready to help you find an off installation community or group that can.  For more information about religious services and programs, call (907) 552-5762 or e-mail 673abw.hc.1@us.af.mil.

The Chaplain Corps is the only helping agency with 100% absolute confidentiality.  All counseling sessions are considered privileged communication and Chaplain Corps members cannot release the details of any conversation without your written permission.  No exceptions.

Chaplains provide pastoral counseling for a wide variety of issues, such as quality of life matters, financial problems, sexual harassment, discrimination, stress, post-combat stress, marital problems, conflict resolution, grief, substance abuse, depression, and suicidal thoughts.  Crisis pastoral counseling services are available 24/7. To set up a counseling appointment during duty hours, please call (907) 552-5762. Walk-in appointments are also available. After duty hours (1630-0730) please call the Command Post (907) 552-3000 and ask to be connected to the duty chaplain.

Chapel Facilities:

JBER Religious Operations Center (JROC)
(Primary Offices)
Bldg 4984 Zuckert Ave
JBER-Elmendorf (behind the hospital)

Arctic Warrior Chapel
(Family Life Chaplain)
Bldg 3 Headquarters Loop
JBER-Richardson

Midnight Sun Chapel
Bldg 7137 Fighter Dr
JBER-Elmendorf

Heritage Chapel
Bldg 9431 Luke Ave
JBER-Elmendorf

Chapel Activity Center (CAC)
Bldg 714 First St (old bank)
JBER-Richardson

Child Development Centers (CDCs & pre-schools) Denali, Katmai, Sitka, Talkeetna and Kodiak

Location: CDCs are located on JBER-E and JBER-R

Phone: Enrollment through Central Registration 907 384-7483

Services Provided

· Full time and part day care
· Enrichment Programs
· Resource and Referral Program through Central Registration
· Give Parents a Break-after hours and weekend care through referrals
· Child Care Program for Volunteers at Family Child Care Homes
· Special needs training
· Family Child Care in Home 552-4664

Club Beyond - Military Community Youth Ministries

Location: Building 714, 1st Street, JBER-R (Across from Army NCO Academy)

Website: http://www.clubbeyond.org

Facebook: https://www.facebook.com/groups/JBERClubBeyond/

Services Provided: Club Beyond is where friends, fun and faith connect. Our staff and volunteers understand the unique stresses put on military kids. Consisting of ecumenical programs during the school year, meetings are open to all military teens regardless of religious background or affiliation. Clubs provide a casual atmosphere filled with energetic music, crazy games, and a chance for teens to hear a message from the Bible. Club Beyond also organizes special events year-round, including service projects, ski trips, summer camps and more. Club Beyond is staffed in partnership with Young Life.

Meeting Times: During the school year, high school students can attend weekly club on Monday nights from 7:07-8:27pm, while middle school students can attend weekly club on Friday nights, 7:07-8:27pm.

Community Support Coordinator (CSC)

Location: 10471, 20th Street, Ste 127, JBER AK 99506

Phone: (907) 552-0644 or (907) 552-3764

The CSC serves as the focal point for installation resilience programs and as an integrator for multiple installation support and helping agencies.  The CSC is the primary point of contact for JBER’s Joint Installation Prevention Team (JIPT), Joint Wellness Action Council (JWAC) and Community Action Council (CAC).

Services Provided:

· Comprehensive Airman Fitness
· Manages, trains and tracks Air Force Master Resilience Trainers (MRTs)
· Manages, trains and tracks Air Force Resilience Training Assistants (RTAs)
· Liaises with the JBER Violence Prevention Integrator (VPI) on various prevention efforts

AF Resilience Website:   https://www.resilience.af.mil

Drug Demand Reduction Program - Air Force

Location: 10437 Kuter Avenue, 2nd Floor Post Office Building, (Room 223 for civilians & room 226 for military)

Phone: (907) 552-9839

Services Provided: Administer, coordinate, monitor, implement and execute the military and civilian drug testing programs IAW AFI 44-198 and AFI 90-5 soon to be AFM 44-197).

The DDRP goal is to enhance mission readiness and foster a drug free environment through
· Education
· Prevention
· Deterrence
· Community Outreach
· Drug Testing (Military and Civilian)
· Commander/First Sergeant and Supervisor Consultation
 
DOD Safe Helpline 

Location: Telephone helpline and website

Phone: (877) 995-5247 or text 55-247 (inside the U.S.) or (202) 470-5546 (outside the U.S.)

Services Provided: "When you don't know what to do or who to talk to, contact Safe Helpline for confidential sexual assault support...24/7, worldwide access to trained professionals."

· Speaks to survivors of sexual assault
· Provides sexual assault crisis support
· Provides resources for adult service members of the DOD community
· Website available at Safe Helpline
 
Education Centers - Air Force

Location: 4109 Bullard Avenue JBER, AK 99506

Phone: (907) 552-3164

Services Provided: "The JBER-E Education and Training Services (ETS) Center, assist Airmen and family members in meeting their personal and professional development goals through a variety of educational, training, and testing programs."

· To facilitate academic achievement, the center hosts four on-installation colleges:
· Central Texas
· Embry-Riddle Aeronautical University
· University of Alaska Anchorage
· Wayland Baptist University - Administered the CLEP and DANTES testing program through their National Test Center

· The ETS office also provides counseling for the following:
· Career
· Commissioning
· Community College of the Air Force

· The ETS serves as the hub for all military testing to include:
· CDC
· PME
· DLAB/DLPT
· WAPS
· AFOQT
· AFCT
· JST Exams

·Website available at JBER ETS

Fort Richardson Community Education Complex - Army

Location: Building 7 Chilkoot Avenue JBER, AK 99505

Phone: (907) 384-0970

Services Provided: The ACES mission is to "improve the combat readiness of the Total Army by planning, resourcing, and implementing educational programs and services to support the professional and personal development of quality soldiers."

· On installation post colleges include:
· Central Texas
· Embry-Riddle Aeronautical University
· University of Alaska Anchorage
· Wayland Baptist University

JBER-R Education Office - provides counseling for the following:
· Career Counseling
· Gourmet Ed Counseling

JBER Consolidated Library
· Learning Resource Center and room reservations
· Distributed learning systems
· The JBER-R Education Center provides the following testing:
· Army Personnel testing
· SIFT
· AFCT
· DLAB
· DLPT
· BMST
· GED testing for ID cardholders
· Testing is by appointment only

·Website available at Fort Richardson Community Education Complex
 
Exceptional Family Member Program (EFMP) 


Air Force
Location:
8535 Wewak Drive JBER AK 99506 (Log Cabin located by the People Center)
Phone: (907) 552-4943

Army
Location
: 600 Richardson Drive JBER AK 99505
Phone: (907) 384-0225 (Advocacy, Program Coordinator/Manager), 384-6736 (Systems Navigator)

Medical - Air Force
Location: 5955 Zeamer Avenue JBER AK 99506 (Located to the left of the AAFES Shoppette in the Hospital-RM 1G107)
Phone: (907) 580-4609

Services Provided: "To provide appropriate services and support to families with special needs"

· Assistance in navigating resources on base and the Anchorage community
· Recreation opportunities for EFMP members
· Respite Care
· Relocation information
· Referral for financial help
· Lending Library of materials for disabilities and special needs
· Parent Support Groups and Educational Workshops
· Special assignment consideration
· Assistance with AF EFMP reassignment
· Special medical or educational help
· Case Management
· Command Sponsorships
· AF Form 1466/DA Form 5888 Dependent Relocation Clearances

Employee Assistance Program - ASAP Prevention

Location: Building 1108, Fawn Street, (Behind NCO Academy)  Room 5B, on JBER- R

Phone: (907) 384-0863 (in person services on JBER)
Available 24/7 at (800) 222-0364 or www.FOH4You.com

EAP services are provided to:
DOD civilians, their family members (over 18), military dependents (over 18), and retirees and their family members over (18).

Problems addressed by the EAP
Alcohol and drug abuse (about 40% of clients), health related problems, marital, emotional, behavioral, financial, and other personal problems.

It is highly encouraged for the client to self-refer.  Self-referred clients tend to recognize, there is a problem, and are proactive in their own treatment/problem solving (about 60% are self-referrals).  The rest of the clients are referred by supervisors, family member's, unions, etc.

EAP provides: (No cost) confidential problem identification and assessment services for up to four visits. Includes: constructive confrontation, motivation and short-term intervention to address problems affecting work. Makes referrals for appropriate diagnosis, treatment, and assistance. Provides linkage between workplace and community resources, and case monitoring and follow-up for clients.

The EAP is a resource for the work environment.

EAP is designed to assist both the supervisor and the employee with enhancing the work environment, employee performance and the employee’s wellbeing.  Provides briefings concerning current drug and alcohol trends, team building, resources in the community, etc.

For the Employee
The EAP is bound by confidentiality, clients can talk about issues they are having at work, home, with their spouse or co-worker, and receive unbiased, informed advise or linkage to resources.  Some EAP clients are going through a crisis and want to be able to vent there issues without being referred to outside resources.  Note: The only time that a conversation is not confidential is if it is revealed that harm will occur to yourself, others, children or to national security.

For the Supervisor
The EAP provides expert consultation and training provided to organizational leadership (e.g. management, supervisors, and union stewards) regarding their options when dealing with problematic or troubled employees. The use of a EAP has been shown to enhance the work environment and improve employee performance.

Supervisors are encouraged to make EAP referrals when the problematic behavior begins and can be addressed with minimum disruption to the work environment and before the problem escalates (about 20% of clients are supervisor referrals).

Equal Opportunity Office 

Location: 10480 Sijan Ave, STE 123A (JBER-E)

Phone: (907) 552-2115

Services Provided: "673d Equal Opportunity Office - For Equal Opportunity and Treatment we are your first resource, not your last resort!" 

Serves military and their family members, retired military, DOD civilian employees and applicants
Protected Basis: Military; race, color, religion, national origin, sex (including sexual harassment), and sexual orientation. Civilian; race, sex (including pregnancy, gender identity, and sexual orientation), color, national origin, age (40 or older), religion, disability, genetic information or reprisal for previous EEO activity.  

Specific Services include:
· Defense Equal Opportunity Climate Survey (DEOCS)
· Complaint Clarification
· Incident Clarification
· Equal Opportunity Refresher Training
· Sexual Harassment Awareness
· Mediation/Facilitation
· Team Building
· Special Observance Guidance

Website www.jber.jb.mil/Services-Resources/Equal-Opportunity

Family Advocacy Program (FAP)

Location: JBER Hospital, Bldg. 5975, Second Floor Lynx Wing 
(All appointments, New Parent Support Program, Domestic Abuse Victims Advocates) Bldg. 600 JBER-R, in Army Community Services (ACS) Wing (Outreach and Prevention) Rms: A125, A127, A128, A129 Office Hours:  Open 0730-1630 M-F for information, referrals, and appointments

Phone: (907) 580-5858
* Like us on our Facebook page

Services Provided:
Offer a variety of classes, family centered programs, community, and leadership support that includes:

Relationship Support:
Couples Communication classes:  Learn how to enhance the skills to say what you need to say, get to the heart of the matter, and increase your connection with each other.  Come tune up your relationship.  Don't wait until your "check engine" light comes on!
FAST services: Voluntary, brief marital and family therapy to support family wellness.  Available on a space available basis Life Skills:
Anger Management classes:  Learn useful strategies to reduce both the emotional and physical responses to anger.  Improve the quality of your health, your relationships, and your life by reducing anger's negative effects.

Parenting Support:
Parenting with Love & Logic classes: Provides simple and practical techniques to help parents raise responsible kids and have more fun while parenting.  Utilizes a strengths based approach to parenting.  Learn how to turn current struggles/frustrations with your children into win-win situations.
Dads: The Basics classes:  For new or expecting fathers, taught by men who have been there themselves.  Get more information and answers to your questions on pregnancy, labor and delivery, communicating with your spouse, caring for an infant, and keeping your baby safe.
New Parent Support Program:  Home visiting nurses offer information to enhance positive parenting and family wellness for active duty members and their families with children from the prenatal stage until age three.

JBER Community Support: Information & referrals for JBER and community resources, Collaboration with JBER and community agencies for installation-wide programming Squadron/unit support: Available to provide customized briefings/classes to squadrons/units on any topic that promotes healthy families and mission readiness training for all first sergeants and commanders.

Family Maltreatment Services: Families experiencing domestic violence or child maltreatment receive therapeutic treatment in order to return to mission readiness

DAVA: Assists victims of domestic violence with safety planning, information/referral, crisis counseling, and financial/practical help - SEE DOMESTIC ABUSE VICTIM ADVOCATE

Family Advocacy - Domestic Abuse Victim Advocate (DAVA)

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance

Main Phone: (907) 580-5858

24/7 On Call Response to victims: (907) 519-9993

Services Provided: "Provides voluntary, needs based, immediate and ongoing services to victims of domestic violence."

Assist victims of domestic violence with safety planning, information/referral, crisis counseling, and financial/practical help.
· Develops individualized safety plans and review/update current plans
· Explains restricted and unrestricted reporting options for victims of domestic violence
· Assists victims in applying for military or civil protections orders to promote safety, assisting with certifying protections orders from other states
· Provides information and resources regarding a victims identified needs
· Accompanies the victim to appointments or court proceedings when requested by the victim
· Notifies Family Advocacy Officer, law enforcement, and command if imminent risk of serious harm or death is established
· Serves as a liaison for the victim with commands and community agencies
 

Fisher House Alaska

Location: 4943 Zeamer Ave JBER AK 99506  

Phone: (907) 222-1673

Services provided: Fisher House of Alaska provides a no cost ‘home away from home’ for families traveling to support active duty, national guard/reserve, retirees and veterans receiving medical care in the Anchorage community. 
· 28 families accommodated nightly
· Food, transportation, toiletries and other necessary amenities provided at no cost
· Volunteer opportunities

Like us on Facebook and follow us on Twitter, Website: www.akfisherhouse.org

Fitness Centers 

Elmendorf Fitness Center-JBER-E

Location: Building 9510 JBER AK 99506

Phone: (907) 552-3624

Services Provided: "Air Force Fitness and Sports Program has a two-tiered mission. The primary mission is to support unit commander fitness programs which entails liaison with Physical Training Leaders (PTLs), support the Fitness Improvement Program (FIP) and provide on-site, interactive customer service with equipment and facility orientations. The secondary mission is to provide core fitness and sports programs to all authorized users."

Multiple Classes offered such as:
· Zumba
· Spin
· Yoga
· Water aerobics
· Basketball, Volleyball, Racquetball and Wally Ball Courts
· Gym Equipment
· Indoor/Outdoor track

Buckner Physical Fitness Center-JBER-R

Location: Building 690 JBER AK 99505

Phone: (907) 384-1308 or (907) 384-1303
             (907) 384-1302 (for pool hours)

Services Provided: Buckner Fitness Center offers a six-lane, 25-yard indoor pool with three-meter platform, one meter diving board, water slide and hot tub.

· Basketball, Volleyball, and Racquetball Courts
· Water aerobics
· Intramural sports program
· Sauna and steam room in both female and male locker rooms
· Equipment issue
· Resale equipment that includes weight training, racquetball, and swimming equipment
· Other programs available:

                · Swim lessons for adults and children
                · Military training-related activities
                · Family and private pool party reservations

Website available at http://www.jberlife.com/fitness/

Government Housing Management

JBER-R Location: Building 600 Room 106, 600 Richardson Drive JBER
Phone: (907) 384-2576

JBER-E Location: 6346 Arctic Warrior Dr. JBER
Phone: (907) 552-4439

Services Provided:
· Assignments referral for Unaccompanied and Accompanied Housing requirements
· Referral services for on and off-base housing.

Email address: 673cesceh@us.af.mil

Health and Wellness Center (HAWC)

Location: Inside Arctic Oasis Community Center (JBER-E)

Phone: (907) 551-2361

Services provided: "Promote the health and wellness of every arctic warrior and the JBER Community through lifestyle change."

Education
· Tobacco cessation program with nicotine replacement therapy
· Weight management/nutrition
· Briefings for any unit - JUST ASK!
 
JBER Furnishings Management Section (FMS) 

Locations:

JBER-E:
6346 Arctic Warrior Dr.
Phone: (907) 552-2740

JBER-R:
Building 600, RM 106
Phone: (907) 384-1809

Warehouse:
724 Quartermaster Rd, Suite 35, JBER-R
Phone: (907) 384-1809

Services Provided: Loaner furnishings delivery and pickup for new arrivals and departing permanent party members.

Legal Assistance

JBER-E Location: 8517 20th Ave JBER-E (People Center), 3d floor, Ste 330
Phone: (907) 552-3048

JBER-R Location: Building 600, 3d floor 
Phone: (907) 384-0371

Services provided: Both of our offices provide quality legal assistance to the base community.

· Advise clients on personal civil legal matters on a wide range of issues such as divorce or debt collection
· Takes care of all deployment related issues for members and their families such as drafting and execute wills and powers of attorney
· From late January to mid-April our office provides tax filing services in both offices military members, retirees and dependents are eligible for our services

Medical Appointment Line (AD Army Only): Soldier Centered Medical Home (JBER-R)


Location: 786 D St, JBER 99505

Phone: (907) 384-0600 

See also TRICARE

Mental Health Clinic (JBER Hospital)

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance to Hospital

Phone: (907) 580-2181

Services Provided: Provides mental health prevention, evaluation, treatment, and consultation.

· Individual, group, family, marital therapy
· Cognitive Processing Group (PTSD)
· Interpersonal Relationships Processing Group
· Emotions Management Group
· Stress management
· Relaxation therapy
· Command directed evaluations
· Mental Health Suicide Prevention and ADAPT Immersion Brief

Websites:
 Air Force Resilience
 U.S. Army Ready and Resilient 

Mild Traumatic Brain Injury Clinic (JBER Hospital) 

Location: 5955 Zeamer Avenue 99506 Lynx Wing 1st floor, next to Moose Entrance to Hospital

Phone: (907) 580-0014

Services Provided: "At the JBER mTBI clinic the patient is our mission. Our patients' physical, psychological, occupational, and social well-being is our highest priority. Traditional medical therapies such as: medication management, occupational therapy, speech therapy, and psychotherapy are complimented with acupuncture, restorative yoga, massage chairs, and educational consultation for a holistic approach."
 
· No referral needed to make an appointment in the mTBI clinic
· Specialize in Concussions and head injuries
· Speech-Language Pathologist
· Occupational Therapist and Certified Occupational Therapy Assistant
· Nurse Case Managers
· Acupuncture

Classes (referral required/must be current patient in mTBI)
· Yoga
· Concussion Class
· Concussion education classes for spouses/partners of family members who have or had a concussion (no referral required)

Military & Family Readiness Centers


JBER-E
Location: 8535 Wewak Drive, JBER-E AK 99506
Phone: (907) 552-4943

JBER-R (ACS)
Location: 600 Richardson Drive, A139
Phone: (907) 384-1518

Services Provided:
Serving members of the Armed Forces and their family members with Relocation/Sponsorship Training, Employment/Volunteer, Exceptional Family Member Programs (EFMP), Financial Readiness, Mobilization/Deployment/Readiness, Personal & Family Life, Family Readiness Groups, Key Spouse, AF Casualty/Survivor Benefits.

Website:  www.jber.jb.mil/Services-Resources/MilitaryFamilyReadiness.aspx

Military & Family Life Counselor

Locations:
 Military Family Support Center (JBER-E Log Cabin)
 Phone: (907) 382-2799
 Army Community Services, 600 Richardson Drive (JBER-R)
 Phone: (907) 384-1534 (R, Office), (907) 382-8909 (R), 382-0594 (R), (907) 351-4781 (R), (907) 382-1407 (R), (907) 382-0597 (R)

Services Provided: "Non-medical short-term, situational problem solving counseling to both service members and their families." ·Provides psycho education on impacts of: ◦Stress
· Deployments
· Family reunions
· Military life
· MFLC services augment existing military support services
· Flexible service delivery ◦Outreach
· On-demand
· Individual, couples, family therapy and groups
· Presentations available upon request
· MFLCs are placed in CDC's, schools, youth programs/teen centers

MFLC brochure

Military OneSource 

Location: Find a provider off base in local area

Phone: (800) 342-9647

Services Provided: "Military OneSource non-medical counseling services are available to provide help with short-term issues to those who are eligible."

· Face-to Face Counseling
· Decision Making
· Stress Management
· Communication
· Grief
· Blended-family issues
· Parenting-skills issues
· Health and Wellness Coaching
· Website available at Military OneSource
 

Outdoor Recreational Facilities 

JBER-E Location: Building 7301 JBER-E AK 99506
Phone: (907) 552-2023

JBER-R Location: Building 794 JBER-R AK 99505
Phone: (907) 384-1475 or (907) 384-1476

Services Provided: The Outdoor Recreation program has recreational activities, equipment, and services for everyone. It also offers both winter and summer recreational items for a nominal fee.

· Outdoor Recreational facilities rent out different equipment on both sides
· Equipment that is rented must be returned to the outdoor recreational center that it was rented from
· Items for rent include but are not limited to: Fishing gear, Picnic supplies, Cross country skis, Camping accessories, Campers, Sleds, Snow blowers, Ice skates
· This website provides list of what can be rented from each facility: JBER Outdoor Recreation

Program Manager Task Force True North (TFTN)

Location: 10471, 20th Street, Ste 123, JBER AK 99506

Phone: (907) 552-2755 or (907) 201-3373

The Program Manager (PM) serves as the focal point for Task Force True North initiative on the installation.  Supports and provides resilience programs within the Beta test units.  Interacts with multiple installation support and helping agencies in order to provide services. 

Services Provided:

· Conducts Alaska Specific Sponsorship Training (ASST)
· Facilitates on-boarding and in-processing at JBER-E Log Cabin
· Coordinates North Star Instrument for JBER-E
· Oversees Religious Support Teams in Beta test units
· Oversees Operational Support Team
· Oversees Global Assessment Tool
· Oversees Embedded Mental Health Teams in Beta test units

School-Age Programs 

Locations: 
 
Ketchikan on JBER-E, phone (907) 552-2266
 Illa on JBER-R, phone (907) 384-1508

Services Provided:
· Before and after school programs and Summer Camps which provide:
· Boys and Girls Clubs of America
· Outdoor Adventures
· 4-H program
· Sports
· Recreational Opportunities
· Instructional Opportunities
 

School Liaison Officers

Location: Bldg 600 Rooms A117 and A119, 600 Richardson Drive JBER 99505

Phone: (907) 384-7500 / (907) 384-1505

Services provided: "Our goal is to assist military families with information and resources to ease their transition from one duty station to the next."

· Advocate for the educational needs of military children
· Provide information and referrals for the EFMP program
· Ensure school personnel (principals, teachers, counselors, and staff) are aware of the unique issues facing students whose parents are military
· Assist military families in resolving problems with their child's educational needs
· Work in partnership programs with our service members and our local schools

Sexual Assault Prevention and Response Office (SAPRO) Air Force

Location: 7153 Fighter Drive JBER-E

Phone: (907) 551-2020, (907) 551-2033, (907) 551-2035

Crisis Line: (907) 384-7272

Services Provided: AF SAPR Mission "Prevent and respond to sexual assault through a balance of focused education, compassionate advocacy, and justice in order to promote respect and dignity throughout the Air Force."

· Services offered for Air Force active duty, their dependents (18 and older), and AF Civilian employees
· Confidential support for victims of: sexual abuse and sexual assault
· Responsible for assisting command to meet Sexual Assault Prevention training requirement through installation
 
Sexual Harassment/Assault Response & Prevention (SHARP) Army


Location: Building 1 HQ Loop, JBER AK 99505

Phone: (907) 384-1945 (Program Manager) or (907) 384-7272 (24/7 SHARP Hotline)

Services Provided: SHARP Mission "The Sexual Harassment/Assault Response & Prevention (SHARP) program reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive policy that focuses on: education, prevention, thorough investigation, appropriate action, and follow-up. Army policy promotes sensitive care for victims of sexual assault and accountability for those who commit these crimes. Sexual Assault Prevention...Begins With You!"

· Services available to all Army Soldiers and their families
· Provides training to all Sexual Assault Response Coordinators (SARCs) and Victim Advocates (VAs)
· Website available at SHARP

Substance Use Disorder Clinical Care (SUDCC) - Army MEDCOM

Location:  786 D St, JBER 99505

Phone: (907) 384-0405

Service ProvidedProvides alcohol and substance abuse evaluation, treatment, and consultation.

· Assessment
· Treatment services for alcohol and substance related issues
· Psycho educational individual treatment and groups
· Commander consultation

Teen Centers 

Locations: 
Kennecott on JBER-E, phone: (907) 552-2266
Two Rivers on JBER-R, phone (907) 384-1508

Services Provided:
· After school programs to include: ◦Boys and Girls Clubs of America
· Outdoor Adventures
· 4-H program
· Sports
· Recreational Opportunities
· Instructional Opportunities
 
TriCare Office (JBER Hospital)

Location: 5955 Zeamer Avenue JBER AK 99506

Phone: (907) 580-6400

Services Provided:
· Advice on filling out claim forms and available civilian medical care
· Care authorization
· Non-availability statements

Army: Army Community Service Bldg 600-Walk-In only
Location: Room A125 Bldg 600 Richardson Drive JBER AK 99505
 

USO Alaska JBER Center (JBER-E)

Location: 7076 Chennault Ave, JBER AK 99506

Phone: (907) 385-9140

Services provided: The USO Alaska strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. Today's USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission.

USO Alaska provides a home away from home for our military members and their families.

· Free homemade dinners every Tuesday and Thursday at the USO Center
· Free Holiday meals, activities and cheer
· 6 computers with CAC access and printer capabilities
· Gaming stations
· Volunteer opportunities, crafting, painting, game board days, cooking classes, movie nights and TV viewing (sports)
· Corn Hole, lawn chairs and grilling
· Free WI-FI, rest and relaxation

USO Alaska 24-hour gym (available to all military members and their families)

Location: 8001 Craw Ave, JBER AK 99506

Phone: (907) 385-9140

· Free Protein powder, pre and post workout available at the USO Center
· Free WI-FI

Patti Carson, USO Alaska, Center Operations and Program Manager, (907) 385-9140

The USO Strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. 

Victim Advocate (Part of Family Advocacy)  - JBER Hospital

Location: 5955 Zeamer Avenue 99506 Lynx Wing 2nd floor, next to Moose Entrance

Phone: (907) 580-5858  (After Hours: (907) 268-4580)

Services Provided: "Provides voluntary, needs based, immediate and ongoing services to victims of domestic violence."

· Develop individualized safety plans and review/update current plans
· Explains restricted and unrestricted reporting options for victims of domestic violence
· Assist victims in applying for military or civil protections orders to promote safety, assisting with certifying protections orders from other states
· Provides information and resources regarding a victims identified needs
· Accompanies the victim to appointments or court proceedings when requested by the victim
· Notifies Family Advocacy Officer, law enforcement, and command if imminent risk of serious harm or death is established
· Serves as a liaison for the victim with commands and community agencies
· Provides 24 hour/7 days a week response to victims and maintaining an emergency contact number
 

Warrior Zone

Location: Bldg 655, JBER, AK 99505

Phone: (907) 384-9006

Activities provided: Corn Hole, pool, darts, air hockey, Foosball, table tennis, television and DVD viewing areas, electronic gaming with: PS-3, WII, X-Box 1 and X-Box 360 Live gaming tournaments, new release games and DVDs, CD and DVD repair, miniature golf is in house only.

Warrior Zone Lounge, formerly the "Arctic Chill/907 Sports Bar" is now part of the Warrior Zone the lounge may be reserved but does not offer exclusivity, reservations required in order the have the area staffed for beer, wine and food service. Beer and wine are now sold and can be consumed throughout/within building 655.

·Website available at Warrior Zone

Women Infants and Children Program (WIC)

Location: Arctic Oasis, 9497 20th Avenue, 1st floor inside the Health and Wellness Center

Phone: (907) 343-4430

Services Provided: "Provides nutrition counseling and program referrals to pregnant, postpartum, breastfeeding women, infants and children up to 5 years of age."

· Vouchers for nutritional foods
· Breastfeeding help and loaner breast pumps
· This program is income dependent and most enlisted qualify (depending on family size). BAH and COLA are not factors in the calculation
 
Resiliency Links