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Arctic Warriors,

Welcome to Alaska and Joint Base Elmendorf-Richardson! We are incredibly excited you are here and want to help you and your family get settled in Alaska as smoothly as possible. This is an exciting time to PCS to Alaska, however we also recognize that for some it may be a period of uncertainty considering the on-going COVID-19 pandemic. We encourage all personnel to check the Alaska COVID-19 webpage, https://covid19.alaska.gov/faq/, for the latest information on state requirements and our official JBER webpage, https://www.jber.jb.mil/Coronavirus/, for information on installation policies, particularly information on restriction of movement requirements for inbound personnel.

Some processes for newly arrived personnel have been modified in response to COVID-19 and attached you will find information designed to assist you and your family with in-processing during this period of reduced services. Please note the attached was developed to assist with getting settled at JBER, but does not replace service-specific in-processing requirements. Your unit sponsor remains your primary point of contact, however our helping agencies are here to assist you and available to answer any questions you have.

Again, welcome to Alaska and the JBER team! We are glad you are here and part of our community. Together, we will get through this difficult time.

The JBER community welcomes you.

Arctic Tough, Family Strong!

Links for Newcomers

In effort to better merge operations with the Military Personnel Section (MPS), the Financial Services Office (FSO) will be moving  base in-processing to Tuesday and Thursdays at 0745, located at the Military & Family Readiness Center (M&FRC), Building 8535 Wewak Drive (Log Cabin). All new comers to Joint Base Elmendorf-Richardson must attend the next available briefing immediately after arrival, to avoid military or travel pay inconsistencies.  If you have any questions or concerns please contact our customer service helpdesk at 673cpts.helpdesk@us.af.mil, or our help line at 907-552-9940.